Jheiddy Hernández Boscán
Katy,TX
Summary
Diligent [Desired Position] with solid background in managing order fulfillment processes efficiently. Successfully improved order accuracy and reduced processing time through streamlined workflows. Demonstrates keen attention to detail and strong organizational skills.
Results-driven fulfillment professional prepared to enhance operational effectiveness. Consistently optimized inventory management and ensured timely delivery of orders. Known for exceptional teamwork and adaptability in dynamic environments, leveraging strong problem-solving and communication skills.
Experienced with inventory management, shipping coordination, and process optimization. Utilizes efficient methods to ensure timely and accurate order fulfillment. Track record of maintaining high standards of quality and reliability in fast-paced settings.
Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment.
Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.
Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
26
26
years of professional experience
Work History
Order Fulfillment Associate
Walmart Distribution Center
01.2022 - 10.2023
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Followed procedures at all times for personal and team safety.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Associate
Walmart.com
04.2020 - 12.2022
- Stocked merchandise, clearly labeling items, and arranging.
- Receptor mercancia y regitrarla en sistema
- Solucionar problemas de mercancia mal recibida o enviada con error por el proveedor
- Apoyo en los demas del departamento del Warehouse
- Y por temporadas prestaba apoyo a las tiendas
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cleaner
Elite Cleaning
03.2019 - 03.2020
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
D´sol Cleaning
12.2017 - 03.2019
- Changed bed linens and collected soiled linens for cleaning.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Ejecutivo de comercialización
Seguros Qualitas, C.A
09.2002 - 09.2016
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Assisted in recruiting, hiring and training of team members.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Identified trends and assessed opportunities to improve processes and execution.
- Interacted well with customers to build connections and nurture relationships.
- Prepared annual data to determine metrics for operational performance.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Analista de Atención al Cliente
Seguros Qualitas, C.A
09.2004 - 09.2006
Vendedora
Óptica Roldan C.A
07.2003 - 08.2004
Encargada
U.E JUAN GRIS
02.2003 - 05.2003
- Company Overview: Preescolar Mis Querubines
- Preescolar Mis Querubines
Recepcionista
CEVAS
11.2002 - 02.2003
Pasantías Ocupacionales
PEQUIVEN, S.A
02.2000 - 09.2000
- Company Overview: Complejo Petroquímico El Tablazo
- Complejo Petroquímico El Tablazo
Recepcionista
PROINCI, C.A.
09.1998 - 07.1999
Auxiliar del Dpto. de Control de documentos
Tecnoconsult
02.1998 - 06.1998
- Company Overview: (Consultora de ingeniería)
- (Consultora de ingeniería)
Asistente del Dpto. de Calidad
Tecnoconsult
08.1997 - 01.1998
- Company Overview: (Consultora de ingeniería)
- (Consultora de ingeniería)
Education
Licenciada en Relaciones Industriales -
Universidad Dr. Rafael Belloso Chacín
Maracaibo, Edo. Zulia10.2000
Estudios Generales -
Universidad del Zulia
Maracaibo, Edo. Zulia01.1993
Estudios secundarios -
Unidad Educativa Jacinto Lara
Maracaibo, Edo. Zulia01.1992
Skills
- Microsoft Word
- Excel
- Powerpoint
- Freelance Graphic
- SIRH
- Publisher
- Shipping procedures
- Packing expertise
- Warehouse operations
- Barcode scanning
- Order picking
- Shipment preparation
- Inventory management
- Quality control
- Stock replenishment
- Shipping and receiving
- Warehouse safety
- Team collaboration
- Safety compliance
- Troubleshooting techniques
- Record keeping
- Product Inspections
- Equipment troubleshooting
- Order verification
- Box building and packing
- Workplace organization
- Pallet jack usage
- Item selection
- Inventory error correction
- Customer service
- Attention to detail
- Packing and shipping
- Order fulfillment
- Order filling
- Stocking and replenishing
- Teamwork and collaboration
- Stockroom maintenance
Coursesandseminars
- Taller de Patrimoniales, Caracas, 06/01/10
- Taller de Legitimación de Capitales, Maracaibo, 10/01/09
- Taller de Fianzas, Responsabilidad Civil Patronal y Responsabilidad Civil Empresarial, Caracas, 06/01/06
- Taller de Reclamo, Caracas, 03/18/06
- Taller de Conducción Efectiva de Reuniones, Caracas, 11/01/05
- Taller de Atención al cliente, Caracas, 09/01/04
- Sembrando el ministerio de los niños, Iglesia El Amor de DIOS, Maracaibo, Edo. Zulia, 40 horas, 12/01/02
- Nomina Petrolera, 16 horas, IMEPRO, Maracaibo, Edo. Zulia, 09/01/02
- Ciclo de Conferencias Sobre Las Relaciones Industriales, Universidad Dr. Rafael Belloso Chacín, Maracaibo, Edo. Zulia
- Curso de Programa de Alineamiento Para Líderes de Ingeniería, Modulo de Planificación, Tecnoconsult Zulia, Maracaibo, Edo. Zulia
- Curso de Manejo Y Control de Documentos Vendor, Tecnoconsult Zulia, Maracaibo, Edo. Zulia
- Taller de Inducción de Calidad, Tecnoconsult Zulia, Maracaibo, Edo. Zulia
- Taller De Mapas Mentales, Maracaibo, Edo. Zulia
- Primer Foro Liderazgo Político De La Venezuela De Finales De Siglo, Maracaibo, Edo. Zulia
- Primer Encuentro De Jóvenes Zulianos, Asamblea Legislativa, Maracaibo, Edo. Zulia
- Programación COBOL, C.E.D.I.C, Maracaibo, Edo. Zulia
- Manejadores de Base de Datos Dbase III + Foxbase +, C.E.D.I.C, Maracaibo, Edo. Zulia
- Programación BASIC, C.E.D.I.C, Maracaibo, Edo. Zulia
- Diagramación y Lógica, C.E.D.I.C, Maracaibo, Edo. Zulia
- Procesador de Palabras (Word - Star) Graficador de Hoja de cálculo (HG), C.E.D.I.C., Maracaibo, Edo. Zulia
- Inglés Técnico Saint - Contabilidad, C.E.D.I.C, Maracaibo, Edo. Zulia
- Introducción a la Computación Sistemas Operativos MS - DOS versión 5.00, C. E. D.I.C, Maracaibo, Edo. Zulia
Note
Toda esta información tiene soportes de ser requeridos.
Personal Information
- Profession: Licenciada en Relaciones Industriales
- ID Number: V-11.662.715
- Place of Birth: Maracaibo
- Place of Birth: Zulia
- Date of Birth: 08/29/75
- Marital Status: Soltera
Timeline
Order Fulfillment Associate
Walmart Distribution Center
01.2022 - 10.2023
Associate
Walmart.com
04.2020 - 12.2022
Cleaner
Elite Cleaning
03.2019 - 03.2020
D´sol Cleaning
12.2017 - 03.2019
Analista de Atención al Cliente
Seguros Qualitas, C.A
09.2004 - 09.2006
Vendedora
Óptica Roldan C.A
07.2003 - 08.2004
Encargada
U.E JUAN GRIS
02.2003 - 05.2003
Recepcionista
CEVAS
11.2002 - 02.2003
Ejecutivo de comercialización
Seguros Qualitas, C.A
09.2002 - 09.2016
Pasantías Ocupacionales
PEQUIVEN, S.A
02.2000 - 09.2000
Recepcionista
PROINCI, C.A.
09.1998 - 07.1999
Auxiliar del Dpto. de Control de documentos
Tecnoconsult
02.1998 - 06.1998
Asistente del Dpto. de Calidad
Tecnoconsult
08.1997 - 01.1998
Estudios Generales -
Universidad del Zulia
Estudios secundarios -
Unidad Educativa Jacinto Lara
Licenciada en Relaciones Industriales -
Universidad Dr. Rafael Belloso Chacín