Savannah Wilson
Tampa,FL
Summary
Dynamic professional with a proven track record at National Orders Inc., enhancing order fulfillment efficiency and accuracy. Excelled in customer service and inventory management, leveraging skills in warehouse operations and empathic communication. Demonstrated leadership by innovatively fostering team growth and improving therapeutic environments in challenging settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
National Orders Inc.
Tampa, US
06.2014 - 01.2025
- Processed outstanding payments for overdue invoices.
- Facilitated communication with diverse customer base and directed payment inquiries.
- Boosted efficiency in meeting growing customer demand by managing warehouse tasks.
- Gathered unique products for each sales order.
- Accurately recorded shipment details in internal database.
- Developed innovative methods to ensure order accuracy.
- Designed an effective framework encouraging team members to acknowledge errors and foster growth through collective learning.
- Enhanced ability to work collaboratively within a team.
Internship
Public Defenders Office
Tampa, US
08.2019 - 02.2020
- Facilitated skill development in empathic listening, group dynamics, and therapeutic intervention.
- Gene Godwin, an experienced social worker/Case Manager and Milieu Therapist who specializes in working with those living in homelessness and other experienced interns, provide in-depth, on-site guidance and supervision to the interns
- Supervised new interns to enhance their professional development.
- Played a significant role in improving the therapeutic atmosphere of area homeless shelters as part of Pinellas County's Public Defender's Internship Program.
- Each intern serves a minimum of 100 hours per semester in order to complete the internship
- Facilitated development of psychological skills to enhance therapeutic environments for shelter residents.
Retail Associate
Banana Republic
Fort Myers, US
01.2015 - 06.2015
- Employed briefly at Banana Republic while attending Florida Gulf Coast University full-time.
- Handled customer inquiries efficiently.
- Provided support to ensure smooth fitting room processes on designated shifts.
- Organized and returned garments to appropriate racks after usage.
Daycare Assistant
Van Dyke United Methodist Church
Lutz, US
01.2013 - 01.2014
- Managed childcare services during Saturday and Sunday worship hours.
- Adapted teaching strategies to suit varying developmental stages of students.
- Facilitated engaging activities to enhance learning experience.
Education
Bachelor's - Criminology And Psychology
University of South Florida St. Petersburg
Saint Petersburg, FL12.2019
Associate - Criminal Justice
Florida Gulf Coast University
Fort Myers, FL05.2017
Skills
- Microsoft Word
- Accounts Receivable
- Group Therapy
- Customer service
- People Person
- Social work
- Warehouse Associate
- Individual / Group Counseling
- Shipping
- Picker Packer
- Packing
- Customer Service Skills
- Order Fulfillment
- Warehouse operations
- Shipping procedures
- Packing expertise
- Barcode scanning
- Stock control
- Inventory error correction
- Order ticket reading
- Box building and packing
- Stock replenishment
- Work order processing
- Shipping and receiving
- Inventory management
- Packing materials
- Labeling and tagging
- Time management
- Workplace organization
Certification
Milieu Therapy Training, 01/01/19
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Internship
Public Defenders Office
08.2019 - 02.2020
Retail Associate
Banana Republic
01.2015 - 06.2015
Order Fulfillment Associate
National Orders Inc.
06.2014 - 01.2025
Daycare Assistant
Van Dyke United Methodist Church
01.2013 - 01.2014
Bachelor's - Criminology And Psychology
University of South Florida St. Petersburg
Associate - Criminal Justice
Florida Gulf Coast University
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