Angel Tucker
LaGrange,GA
Summary
An initiative-taking and adaptive individual in a range of settings resulting in superior qualities and critical thinking skills. A reputation for consistently meeting expectations and driving towards team goals. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Early Head Start Teacher
CAFI Head Start
Newnan, GA
11.2023 - Current
- Provide care for a group of four children, also created and managed an attractive, warm, and challenging learning environment for infants and toddlers
- Ensured and maintained a safe environment
- Implement the curriculum and assess the needs of each individual child, as well as assist each family in following the goals that they have set for themselves
- Demonstrate verbally and by role modeling a sound knowledge of good teaching practices
- Conduct at least two home visits and two parent conferences with each child’s family
- Keep accurate records and family information confidential.
- Communicated effectively with colleagues regarding curriculum planning and assessment results.
- Developed positive relationships with families by providing support and guidance on parenting issues.
- Participated in professional development activities to stay abreast of current trends in early childhood education.
- Communicated effectively with diverse families regarding student progress.
Patient Services Coordinator
Emory Healthcare
LaGrange, GA
09.2022 - 07.2023
- Experienced in Patient Customer Service in which requirements include obtaining demographic and insurance information for preregistration/registration on all patients
- Communicates about financial policies to patients, collects on self-pay accounts, co-pay, and deductibles, via phone and in person
- Scheduled procedures and followed up on appointments while also verifying appointments
- Knowledge of General Patient Registration Millennium Scheduling
- Provided support as required for departmental workflow
- Remain abreast of understanding insurance, registration, scheduling, referrals, authorizations, and account follow-up
- Work in an environment where teamwork is executed.
- Resolved customer service issues in a timely manner according to established policies.
- Registered new patients in accordance with HIPAA guidelines.
- Greeted patients and visitors in a friendly and professional manner.
- Communicated financial obligations to patients and collected fees at time of service.
- Managed the flow of incoming calls from patients and other healthcare providers.
Teacher II
Enrichment Services
LaGrange, GA
08.2018 - 11.2021
- Provide care for a group of four children, also created and managed an attractive, warm, and challenging learning environment for infants and toddlers
- Provide and maintain a safe environment
- Implement the curriculum and access the needs of each individual child, as well as assist each family in following the goals that they have set for themselves
- Managed the development, organization, and maintenance of learning centers within the classroom
- Maintain order by using a positive approach to behavior management
- Assist with mandated screening & assessments of the children
- Complete daily heath & anecdotal observations of children
- Attending meetings, training and workshop as required.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Communicated regularly with parents regarding student progress.
Patient Services Coordinator
Emory Healthcare
LaGrange, GA
01.2018 - 08.2018
- Experienced in Patient Customer Service in which requirements include obtaining demographic and insurance information for preregistration/registration on all patients
- Communicates about financial policies to patients, collects on self-pay accounts, co-pay, and deductibles
- Schedule procedures/follow up appointment as well as verify appointments
- Knowledge of General Patient Registration Millennium Scheduling
- Assist with departmental workflow as needed
- Remain abreast of understanding insurance, registration, scheduling, referrals, authorizations, and account follow-up.
- Answered questions from patients regarding their accounts and billing inquiries.
- Managed the flow of incoming calls from patients and other healthcare providers.
- Resolved customer service issues in a timely manner according to established policies.
- Applied HIPAA privacy and security regulations while handling patient information.
- Greeted patients and visitors in a courteous and professional manner.
Rural Carrier Associate
United States Postal Office
LaGrange, GA
06.2017 - 02.2018
- Delivery and collect the U.S
- Mail in safe and efficient
- Also sell stamps, supplies, and money orders
- Sorting mail for delivery sequence then loads and delivers the mail in an established route
- Keep detailed records of attempted and missed deliveries
- Obtain signatures for certified, registered and delivery.
- Assisted customers with redirecting packages if incorrect addresses were provided on envelopes or parcels.
- Responded promptly to customer complaints regarding delivery issues such as lost items or late arrivals.
- Provided customer service by answering inquiries regarding postal regulations, rates, forms and other related services.
- Provided excellent customer service in a professional manner.
Early Head Start Caregiver
CAFI Head Start
Greenville, GA
07.2009 - 06.2015
- Provide care for a group of four children, also created and managed an attractive, warm, and challenging learning environment for infants and toddlers
- Provide and maintain a safe environment
- Implement the curriculum and assess the needs of each individual child, as well as assist each family in following the goals that they have set for themselves
- Demonstrate verbally and by role modeling a sound knowledge of good teaching practices
- Conduct at least two home visits and two parent conferences with each child’s family
- Keep accurate records and family information confidential.
- Communicated effectively with colleagues regarding curriculum planning and assessment results.
- Communicated effectively with diverse families regarding student progress.
Education
Bachelor of Arts - Human Development and Family Studies
LAGRANGE COLLEGE
05.2020
Associate of Applied Science - Early Childhood Education
WEST GEORGIA TECHNICAL COLLEGE
05-2013
Skills
- MS Word
- Critical decision-making skills
- Critical thinking skills
- PowerPoint
- Time management
- Verbal and written communication skills
- Data Entry
- Attention to Detail
- Multitasking
- Customer Service
- Documentation
- Team Development
References
Quality references are available on request.
Timeline
Early Head Start Teacher
CAFI Head Start
11.2023 - Current
Patient Services Coordinator
Emory Healthcare
09.2022 - 07.2023
Teacher II
Enrichment Services
08.2018 - 11.2021
Patient Services Coordinator
Emory Healthcare
01.2018 - 08.2018
Rural Carrier Associate
United States Postal Office
06.2017 - 02.2018
Early Head Start Caregiver
CAFI Head Start
07.2009 - 06.2015
Bachelor of Arts - Human Development and Family Studies
LAGRANGE COLLEGE
Associate of Applied Science - Early Childhood Education
WEST GEORGIA TECHNICAL COLLEGE
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