Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Washington

Newnan,GA

Summary

Adept at enhancing operational efficiency and customer satisfaction, learned leveraged leadership and technical knowledge at KBS Services to significantly reduce waste and improve team performance. Skilled in customer service and machine operation, proactive approach resulted in surpassing sales targets at Goodwill Store, demonstrating exceptional problem-solving and multitasking abilities.

Overview

9
9
years of professional experience

Work History

Floor Runner

KBS Services
03.2023 - 06.2023
  • Supported team members with on-the-job training, fostering a collaborative and knowledgeable workforce.
  • Reduced waste by implementing best practices in material usage and recycling initiatives.

Ticketer

Goodwill Store
02.2018 - 10.2019
  • Ensured accuracy in all transactions by closely adhering to established guidelines and protocols.
  • Enhanced customer satisfaction by providing prompt and accurate ticketing services.
  • Effectively managed multiple tasks under tight deadlines without compromising quality or customer satisfaction levels.
  • Streamlined ticket booking processes for improved efficiency and reduced wait times.
  • Maintained up-to-date knowledge of fare structures and pricing strategies to optimize sales opportunities.
  • Consistently met or exceeded sales targets through exceptional customer service and attention to detail.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.

Overnight Stocker

Ollie's
08.2017 - 01.2018

Stock shelves with merchandise for the store.

Cashier

Walmart Store
01.2014 - 08.2016

Cash register, scan items and bag them greet customers, keep work area stocked and cleaned.

Education

Billing And Coding

Newnan High
Newnan, GA
06.2003

Skills

  • Customer service
  • Multitasking
  • Fast paste settings
  • Verbal Communication
  • Leadership

Timeline

Floor Runner

KBS Services
03.2023 - 06.2023

Ticketer

Goodwill Store
02.2018 - 10.2019

Overnight Stocker

Ollie's
08.2017 - 01.2018

Cashier

Walmart Store
01.2014 - 08.2016

Billing And Coding

Newnan High
Angel Washington