Angel Wirtley
Okeana,OH
Summary
Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques. Seeking an opportunity to find a job that is willing for me to grow and receive experience in the business field.
Overview
7
7
years of professional experience
Work History
General Merchandiser
Meijer
07.2022 - Current
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Streamlined merchandise organization for enhanced store appearance and easier customer navigation.
- Collaborated with team members to execute promotional events, resulting in increased sales and customer engagement.
- Implemented visual merchandising strategies that attracted customers and boosted overall store performance.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Pushed and stocked product in departments and consistently met time targets.
- Managed promotions and discounts to drive sales and clear out older items.
Food Service Assistant
Chipotle Grill
06.2020 - 06.2022
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Maintained composure and work quality while under stress.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Retail Sales Associate
Cracker Barrel Old Country Store
08.2016 - 01.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Commerce - Small Business Management
Miami University
Hamilton, OH12.2023
Associates of Education, Health, And Society - Art
Miami University
Hamilton, OH12.2023
Skills
- Stock Management
- Retail Merchandising
- Cash Register Operations
- Inventory Management
- Inventory Replenishment
- Problem Solving
- Customer Service
- Shelving of Products
- Attention to Detail
- Stocking
Timeline
General Merchandiser
Meijer
07.2022 - Current
Food Service Assistant
Chipotle Grill
06.2020 - 06.2022
Retail Sales Associate
Cracker Barrel Old Country Store
08.2016 - 01.2020
Bachelor of Commerce - Small Business Management
Miami University
Associates of Education, Health, And Society - Art
Miami University