To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Wearhouse associate
Dollar Tree Distribution Center
Marengo, OH
10.2022 - Current
Worked safely around moving machinery.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Consistently lifted materials weighing as much as 30lbs pounds.
Compared received packages against shipping documents.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Verified quantity and description of materials received by checking merchandise against packing list.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Crew Member
Chipotle
Delaware, OH
09.2021 - 11.2021
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Sales Associate
Old Navy
Sunbury, OH
04.2021 - 10.2021
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Loaded and unloaded merchandise using ladder and pallet jack.
Tracked stock using company inventory management software.
Associate
Liquid Color
Columbus, OH
04.2017 - 05.2020
Worked varied hours, days, nights and weekends as business needs dictate.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Provided quotes to customers for purchase of products.
Gathered, organized and input information into digital database.
Collected, arranged and input information into database system.
Server
Cracker Barrel Restaurant
Sunbury, OH
03.2016 - 05.2018
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Increased sales significantly by upselling higher-end products to customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Highland High School
Marengo OH
09.1999 - 06.2002
Skills
Sales and Pro
Valid Driver's License
Customer Service
Customer Relations
Dependable and Cooperative
Time Management
Positive Company Representation
Resolving Complaints
Clerical Knowledge
Personnel Scheduling
Team Player
Clear Communication
Loading and Unloading
Active Listening
Timeline
Wearhouse associate
Dollar Tree Distribution Center
10.2022 - Current
Crew Member
Chipotle
09.2021 - 11.2021
Sales Associate
Old Navy
04.2021 - 10.2021
Associate
Liquid Color
04.2017 - 05.2020
Server
Cracker Barrel Restaurant
03.2016 - 05.2018
High School Diploma -
Highland High School
09.1999 - 06.2002
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