Dynamic Loan Processor at BancFirst with a proven track record in regulatory compliance and data accuracy. Skilled in teamwork and information verification, I excelled in ensuring timely document preparation and resolving client issues, contributing to departmental objectives and enhancing customer satisfaction. Committed to excellence and operational efficiency.
Overview
9
9
years of professional experience
Work History
Loan Processor
BancFirst
Luther, OK
09.2024 - Current
Preparation of loan document's consumer and commercial
Ensure compliance with regulations and bank policies and procedures
work with loan officers, employees and third-party vendors to ensure all documents are produced accurately and in a timely manner
prepare written correspondence
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
work / clear loan exceptions
share possibility's for completion off all departmental objectives
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
perform other job duties and special projects as assigned
Oklahoma Unemployment
Unemployment
04.2024 - 07.2024
Temporary Emergency Housing Coordinator
Housing Coordinator
Kickapoo Tribe Of Oklahoma, Shawnee Ok
09.2023 - 03.2024
overall accountability, responsibility and authority for the management of the business, and its day to day operations
manage all aspects of the functioning of the business including planning, managing, monitoring, evaluating and analyzing
develop and employment operational policies, strategic plans, annual operating plans within the framework of the long terms directions approved by the senior management
Ensure an adequate administration, for the outgoing and incoming invoices, for the payment of invoices and for drawing up periodical management data
Inspecting all therooms regularly to check if they are keeping up with the hotel standards
Responsible for recruiting, training, and supervising staff
Responsible for managing budgets
Planning maintenance works, events, and room bookings
Managing and coordinating employee duties (receptionist, janitor, maintenance and so on)
Motivating workers and promoting teamwork to ensure optimum service and guest's needs are met
Organizing and coordinating the use and rental of hotel spaces for social events, meetings, and parties, and conferences, etc
Ensuring good, smooth, and effective interaction with guests
Monitoring daily and monthly revenue generated, as well as cost and expenses
Keeping track of budgets and expenses, including reviewing financial reports and statements
Office Manager
Trademark Exteriors
Oklahoma City, OK
08.2022 - 09.2023
Maintain personal files
Point of contact for all day-to-day functions in this office
Answer/direct phone calls and take messages as needed
Assist co-workers with duties as requested
Collect employee & contractor payroll for
processing
Sales Invoicing
Record payroll, purchasing and sales invoicing in database
Entering & issuing purchase orders
Cost tracking for all jobs
Keep track and have knowledge of all current job(s) and their completion status
Keeping up with the filing system
Keeping up with the supply stock for office and breakroom
Utility Clerk
City Of Harrah
Harrah, OK
05.2016 - 05.2022
Verifies that data is accurate and complete.
Analyzes information to determine the correct party is being billed.
Records claim information via data entry into software applications.
Responds to client requests for information via email and telephone.
Responds to internal requests for information via internal request workflow.
Communicates with co-workers, management and clients in a courteous and professional manner.
Help customers troubleshoot issues with their account and or issues with their water or
sewer problem
Work with customers entering service requests, including on/off orders, transfers, and re-
reads
Provide information regarding billing, account balances, meter reading schedules, and
service rates
Perform billing and quoting tasks for cash and non-cash deposits
Collaborate with field representatives to coordinate service requests
Utilize computer systems to enter data for every call
Work during off-hours on a voluntary basis during emergencies