ANGELA AHRENHOLTZ
MANILLA,IOWA
Summary
Results-oriented professional committed to excellence, poised to excel as an Office Manager. Expertise in administrative management, scheduling, budgeting, and staff coordination ensures seamless operations and enhanced team collaboration. Adaptable to evolving needs and recognized for effective communication, problem-solving abilities, and exceptional organizational skills. A reliable team player dedicated to driving efficiency and fostering a positive work environment.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager/Owner/Operator
EcoView Windows and Doors Of Western Iowa
05.2023 - Current
- Managed office operations to ensure seamless workflow and efficiency.
- Supervised administrative staff, fostering professional development and teamwork.
- Implemented cost-saving measures through effective inventory management and vendor negotiations.
- Developed and maintained filing systems for improved document retrieval and organization.
- Coordinated scheduling of appointments and meetings, optimizing time management for executives.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Universal Caregiver/Med Manager
Hansen House
01.2019 - 05.2023
- Trained new staff on caregiving protocols and best practices, enhancing team performance and service quality.
- Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Monitored health conditions of residents, reporting changes to nursing staff for timely interventions.
- Implemented recreational activities that improved social engagement and emotional well-being of residents.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Waitress/Kitchen Cook
O'Hara's Steakhouse
08.2014 - 09.2019
- Wait on customers, Server, and bartender. Kitchen prep, cook, and dishwasher
- Employed from August 2014-September 2019
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery of food and beverages.
- Facilitated efficient table turnover while maintaining guest satisfaction.
- Trained new staff on menu offerings and service protocols.
- Resolved guest complaints promptly to uphold restaurant reputation and loyalty.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Medication Manager/Cook
Char-Mac Assisted Living
06.2016 - 01.2018
- Employed from June 2016-Jan 2018
- Administered medications to residents, ensuring compliance with prescribed treatment plans.
- Collaborated with healthcare professionals to optimize medication management processes.
- Trained staff on medication handling and safe administration practices.
- Meticulously documented all aspects of medication administration, ensuring accurate medical records for effective communication among healthcare providers.
Medication Manager/Direct Support Staff
New Hope
10.2014 - 05.2016
- Employed from Oct. 2014-May 2016
- Oversaw medication adherence programs, improving patient outcomes through targeted interventions.
- Trained and mentored staff on best practices for medication management and documentation.
- Managed medication distribution processes, ensuring compliance with safety and regulatory standards.
Secretary
Todson Construction
11.2012 - 06.2015
- Managing the office includes doing payroll, paying bills, opening mail, filing and faxing paperwork, and answering phones. Also included in my duties was to travel to job sites to take pictures to upload to the website.
- Employed from Nov 2012-June 2015
- Coordinated office operations, ensuring efficient communication between departments and project teams.
- Managed scheduling for meetings, site visits, and project deadlines to optimize workflow.
Resident Care Partner/Medication Manager/Dining Services Coordinator
Reed House
01.2012 - 06.2014
- Assisting the elderly in their everyday living needs, giving medications, assisting with bathing/toileting needs, first aid needs, assisting with dressing/undressing, and walking are just a few of the tasks that I handle. During my time as the Dining Services Coordinator, I was in charge of scheduling kitchen staff, ordering the food, and menu preparation.
- Managed timely completion of routine tasks such as laundry, housekeeping, and personal hygiene assistance for all assigned residents.
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with medication management, adhering to protocols for dosage and timing.
- Trained new staff members on best practices for resident interaction and support.
- Monitored resident health status, reporting changes to nursing staff promptly.
- Developed efficient workflows for daily routines, enhancing overall care delivery.
Direct Support Professional/Medication Manager
Rem Iowa
07.2010 - 01.2012
- Took care of the mentally challenged in their homes and assisted them with their daily living needs. Assisted with grocery shopping, teaching them how to cook safely, do laundry, work on their daily living goals, house cleaning, and taking their medication properly.
- Employed from July 2010-Jan 2012
Education
High School Diploma - General Studies
Charter Oak-Ute High School
01.1996
Kindergarten - undefined
IKM Elementary
01.1993
Certificate - Certified Clinical Medical Assistant
Iowa Western Community College
Council Bluffs, IA01-2023
Certificate - Med Manager
Iowa Western Community College
Council Bluffs, IASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Workflow optimization
- Teamwork
- Document management
- Clerical support
- Scheduling
- Employee training
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Office Manager/Owner/Operator
EcoView Windows and Doors Of Western Iowa
05.2023 - Current
Universal Caregiver/Med Manager
Hansen House
01.2019 - 05.2023
Medication Manager/Cook
Char-Mac Assisted Living
06.2016 - 01.2018
Medication Manager/Direct Support Staff
New Hope
10.2014 - 05.2016
Waitress/Kitchen Cook
O'Hara's Steakhouse
08.2014 - 09.2019
Secretary
Todson Construction
11.2012 - 06.2015
Resident Care Partner/Medication Manager/Dining Services Coordinator
Reed House
01.2012 - 06.2014
Direct Support Professional/Medication Manager
Rem Iowa
07.2010 - 01.2012
Kindergarten - undefined
IKM Elementary
High School Diploma - General Studies
Charter Oak-Ute High School
Certificate - Certified Clinical Medical Assistant
Iowa Western Community College
Certificate - Med Manager
Iowa Western Community College