Angela Andrade Pacheco
Summary
Motivated and personable professional seeking a full time opportunity to use my customer service and hospitality experience to create welcoming experiences and build strong relationships with guests. Bringing strong communications skills, attention to detail, and a positive attitude developed through fast paced restaurant and retail environments.
Overview
2
2
years of professional experience
Work History
Server
Mellow Mushroom Pizza Bakers
Dunwoody, GA
06.2026 - Current
- Provided attentive service to customers, ensuring a positive dining experience.
- Assisted in menu knowledge and food recommendations, enhancing customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
Server
The Local Peach
Norcross, GA
03.2026 - Current
- Processed payments efficiently using point-of-sale systems, ensuring quick transactions.
- Adapted to fast-paced service demands, maintaining composure during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Shipment Processor
PINK Victoria Secret
Buford, GA
03.2026 - Current
- Processed incoming shipments efficiently to maintain accurate inventory levels.
- Sorted and organized merchandise for timely distribution to retail locations.
- Streamlined shipment processing by implementing efficient sorting and labeling techniques.
Server
Stoney River Steakhouse
Johns Creek, GA
10.2025 - 04.2026
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Hostess
Stoney River Steakhouse
Johns Creek, GA
08.2024 - 10.2025
- Managed reservation system to optimize seating efficiency during peak hours.
- Collaborated with servers and kitchen staff to enhance service flow and guest satisfaction.
- Assisted in training new hostesses, fostering team cohesion and service standards.
- Monitored wait times and communicated effectively with guests for improved service transparency.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Education
High School Diploma -
Berkmar Highschool
Lilburn, GA05-2025
Skills
- Team Collaboration
- Exceptional customer service
- Customer retention
- Attention to detail
- Phone etiquette
- Sales techniques
Accomplishments
- Recognized with a pay increase after one month at Stoney River Steakhouse for strong performance and reliability.
- Built strong guests relationships that encouraged repeat visits.
- Increased sales opportunities through recommendations.
- Demonstrated adaptability by quickly learning multiple roles
Timeline
Server
Mellow Mushroom Pizza Bakers
06.2026 - Current
Server
The Local Peach
03.2026 - Current
Shipment Processor
PINK Victoria Secret
03.2026 - Current
Server
Stoney River Steakhouse
10.2025 - 04.2026
Hostess
Stoney River Steakhouse
08.2024 - 10.2025
High School Diploma -
Berkmar Highschool