Angela Aragón
Albuquerque
Summary
Resourceful Executive Assistant with proven expertise in enhancing office operations and optimizing executive schedules. Skilled in managing complex calendars and maintaining confidentiality while coordinating multiple projects. Contributions have consistently improved workflow efficiency and boosted overall productivity.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Director
Gap Inc. Distribution Center
Albuquerque, NM
09.2024 - Current
- Managed the Director's calendar and scheduled meetings, ensuring efficient time use.
- Coordinated travel arrangements for the Director, including flights, accommodation, car rental, and visas.
- Coordinated comprehensive travel arrangements for the Director, ensuring seamless logistics for business trips.
- Organized and attended conferences, workshops, and other events on behalf of the Director.
- Prepared regular reports on the progress of projects in collaboration with the Director.
- Assisted in preparing presentations for internal and external audiences as requested by the Director.
- Monitored emails sent to the Director's inbox, responding to queries, or forwarding them accordingly.
- Updated contact lists with key stakeholders to facilitate communication with them.
- Served as liaison between the Director and departments, facilitating communication and collaboration on key initiatives.
- Acted as a liaison between the director and other departments within the organization.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated meetings and work schedules for staff teams and executives.
Special Assistant to the President
Central New Mexico Community College
Albuquerque, NM
06.2024 - 07.2024
- Provided executive administrative support to the President, including strategic scheduling, with , the CNM Holdings Board. the Senior Executive Team, internal committees, external boards, and other professional obligations.
- Serves as the official recorder for Board meetings and prepares accurate meeting minutes, resolutions, and official documentation.
- Working with the College’s contract and staff legislative team, coordinating the President's communications and engagement with federal and state elected and agency officials, legislative and agency staff, and local leaders to further the College’s mission and strategic programming.
- Manages the President's travel and expenses, including preparing meeting materials, travel authorizations, and expense reports, and reconciling accounts and reimbursements.
- Responds in person, by telephone, or in writing on behalf of the President to inquiries from employees, parents, students, and community members, or refers them to the appropriate staff for resolution.
- Supports enterprise-wide events and initiatives involving CNM.
- Participates in and helps coordinate enterprise-wide events that the President attends.
- Composes and prepares regular written documentation, correspondence, and email communications using Associated Press style with attention to detail in editing and proofreading.
- Executed additional administrative tasks as designated by management to support overall office operations.
Executive Assistant and Administrative Supervisor I
State of New Mexico Taxation and Revenue Dept.
Albuquerque, NM
06.2019 - 06.2024
- Organized and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments to streamline day-to-day operations and improve overall efficiency.
- Prepared reports, presentations, agendas, and minutes for the executive staff.
- Monitored incoming emails and responded accordingly promptly.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Scheduled appointments for executives with clients and partners for executives with external parties such as vendors or suppliers.
- Ensured that all relevant paperwork was completed accurately before submission for approval.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Coordinated meetings and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Developed and implemented policies and procedures to ensure compliance with relevant laws and enhance operational integrity.
- Ensured all administrative tasks were completed accurately and on time.
- Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance, and providing feedback.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Conducted weekly staff meetings to review progress toward goals and objectives and discuss any issues or changes in policy or procedure.
- Resolved conflicts among employees by investigating complaints and taking appropriate disciplinary action.
- Assisted with the development of new processes for improving efficiency within the department.
- Monitored inventory levels of office supplies to prevent shortages levels of office supplies to ensure adequate stock was always available.
- Provided support for executive-level personnel in preparing presentation materials such as charts, graphs, and reports.
- Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
- Negotiated contracts with vendors for the purchase of required materials and services.
- Prepared Requests for Proposals to solicit bids from vendors.
- Maintained records of purchases, pricing, and other important data in company databases.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and facilitating reference checks to attract qualified candidates.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, and leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Prepared job postings for open positions on the company website and other job boards.
- Developed recruitment strategies to attract qualified candidates for open positions.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Managed employee relations issues, including grievances, complaints, and disputes.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Updated employee database with changes in job title, salary information, or contact details.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
- Monitored timekeeping records for accuracy and completeness.
Administrative Office Manager
Midtown Family Medicine
Albuquerque, NM
09.2008 - 06.2019
- Maintained accurate office expenditure records and processed reimbursement forms for timely financial tracking.
- Maintained up-to-date records of office expenditures and processed reimbursement forms.
- Handled incoming calls, emails, and other correspondence from clients and vendors.
- Ordered office supplies and equipment based on inventory levels.
- Assisted with payroll processing by verifying timesheets and submitting them to the HR department on time.
- Greeted and checked in patients while updating patient information in the computer system for efficient appointment management.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying the accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, ensuring accurate electronic files for compliance and accessibility.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs, and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care based on physician requests.
- Maintained supply inventory for the office area, ordering items based on usage.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM05-1991
Skills
- Executive communication
- Organizational management
- Event coordination
- Logistical planning
- Cross-functional coordination
- Project management
- Proactive problem-solving
- Decision-making
- Multitasking
- Professional correspondence
Certification
Notary
Timeline
Executive Assistant to the Director
Gap Inc. Distribution Center
09.2024 - Current
Special Assistant to the President
Central New Mexico Community College
06.2024 - 07.2024
Executive Assistant and Administrative Supervisor I
State of New Mexico Taxation and Revenue Dept.
06.2019 - 06.2024
Administrative Office Manager
Midtown Family Medicine
09.2008 - 06.2019
High School Diploma -
Del Norte High School
ACTIVITIES AND HONORS
Volunteer at the local animal shelter, Work with ARCA and provide support to their program
Notary
Notary - State of New Mexico