Angela Armendariz
Summary
Detail-oriented professional with over 8 years of experience with proven track record of problem-solving and ensuring smooth operations. Recognized for effective collaboration and driving team success in dynamic environments. Brings critical thinking and adaptability, essential for achieving consistent results.
Overview
8
8
years of professional experience
Work History
Sales Support Analyst
Hewlett Packard Enterprise
07.2024 - Current
- Support sales teams with quoting, pricing, and order tracking for efficient operations.
- Streamline support processes for increased efficiency and faster resolution.
- Analyze customer data weekly to predict trends and improve consumer forecast.
- Engage with various internal and external teams to execute sales, finance, operations and supply
chain functions
Inside Sales Account Manager
Inside Sales Account Manager
08.2018 - 07.2024
- Manage cross functional strategies with a 30+ team for top account, AT&T, achieving $100M sales account plan quota.
- Enhance client and partner relations. ensuring project alignment, scope, budget and timeline.
- Guide team development through monitoring, fostering growth and expertise.
- Coordinated escalation processes for customers issues, ensuring timely resolution and boosting long term customer retention.
Junior Product Manager
Digital Room LLC
11.2017 - 07.2018
- Analyzed needs to introduce new features, enhancing product offerings significantly.
- Defined project scope and schedules, ensuring timely delivery of solutions.
- Led Agile sprint planning, optimizing development efficiency and ROI.
- Collaborated on test scenarios, ensuring quality through rigorous QA processes.
- Facilitated cross-functional collaboration, driving project alignment and delivering features that
enhanced user engagement.
Desktop Support Intern
Desktop Support Intern
08.2017 - 11.2017
- Supported hardware/software setup, enhancing staff productivity and technical proficiency.
- Managed and updated IT inventory, ensuring efficient equipment utilization.
- Resolved network and communication issues, maintaining seamless operations.
- Conducted staff training, improving technology adoption and usage skills.
Education
Bachelor's Degree - Business Computer Information Systems (BCIS)
University of North Texas
Denton, TX01.2017
Skills
- Project Management
- Six Sigma and Agile Methodology
- Account Management
- Relationship building
- Problem-solving
- Time management
- Attention to detail
- Solution implementation
- Bilingual in Spanish and English
- Proficiency in Microsoft Office
- Salesforce
- Tableau
Languages
Spanish
Native or Bilingual
Timeline
Sales Support Analyst
Hewlett Packard Enterprise
07.2024 - Current
Inside Sales Account Manager
Inside Sales Account Manager
08.2018 - 07.2024
Junior Product Manager
Digital Room LLC
11.2017 - 07.2018
Desktop Support Intern
Desktop Support Intern
08.2017 - 11.2017
Bachelor's Degree - Business Computer Information Systems (BCIS)
University of North Texas
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