Angela Bareford
Ocala
Summary
Dynamic and results-driven Shift Leader at Darrell's Diner with a proven track record in cash handling and team leadership. Enhanced sales through effective upselling and maintained a safe, organized environment. Known for a positive attitude and exceptional problem-solving skills, consistently delivering outstanding service and fostering customer loyalty.
Overview
23
23
years of professional experience
Work History
Shift Leader
Darrell's Diner
01.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Bartender/server
Denny's/ Riley's Pub
02.2012 - 09.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Ron's BBQ
03.2007 - 08.2011
Bartender
Governor's Lounge
03.2002 - 07.2006
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Education
High School Diploma -
Hudson High School
Hudson, FL05.1993
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Multitasking
- Attention to detail
Timeline
Shift Leader
Darrell's Diner
01.2017 - Current
Bartender/server
Denny's/ Riley's Pub
02.2012 - 09.2016
Server
Ron's BBQ
03.2007 - 08.2011
Bartender
Governor's Lounge
03.2002 - 07.2006
High School Diploma -
Hudson High School
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