Angela Barra
HACKENSACK
Summary
Detail-oriented administrative professional with strong communication and organizational skills. Proven ability to streamline processes and enhance team collaboration for improved efficiency.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant to the Program Department
Girl Scouts Northern New Jersey
09.2016 - Current
- Managed communication between departments, fostering collaboration and information flow.
- Streamlined office procedures, reducing redundancy and improving overall workflow.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Coordinated logistics for events, ensuring seamless execution and adherence to schedules.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within the team by organizing regular meetings and tracking project progress.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Enhanced communication within the office, establishing weekly newsletter summarizing key updates and achievements.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Girl Scouts Northern New Jersey
11.2007 - 08.2016
- Assisted in preparing reports and presentations, streamlining communication with stakeholders.
- Assisted in preparing training reports and presentations, streamlining communication with stakeholders.
- Managed correspondence and communications, ensuring timely responses and information flow.
- Developed and maintained filing systems, improving document retrieval processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Contract Compliance Assistant Analyst
Profit Technologies
03.2005 - 08.2007
- Reviewed and audited contracts for healthcare, pharmaceutical, and banking clients to ensure compliance and uncover cost-saving opportunities.
- Collaborated with Project Managers to assess security contract salary and mileage rates, ensuring accuracy for hospital clients.
- Audited janitorial service invoices for banking clients to verify billing accuracy and compliance with contractual terms.
- Examined pharmaceutical accounts payable (A/P) reports to detect discrepancies and billing issues, identifying potential savings.
- Collaborated directly with Project Managers to review security contract salary and mileage rates for hospital clients.
- Communicated findings and supporting information to project teams to assist with client reporting and audit discussions.
Telecommunications Assistant Analyst
Profit Technologies
01.2004 - 03.2005
- Supported Phase One of the telecommunications audit process by collecting and organizing customer cellular and office telephone bills, contracts, and related documentation. Conducted multiple follow-ups with customers to obtain missing information and accurately entered and consolidated data into spreadsheets with preliminary findings for an analyst to review.
- Prepared bi-weekly reports summarizing audit findings and key information for internal team meetings and client conference calls, ensuring stakeholders had clear and accurate information to support discussions and next steps.
- Established strong relationships with clients by consistently delivering high-quality service, resulting in positive feedback from customers.
- Ensured compliance with regulatory requirements through meticulous documentation of telecommunications activities and procedures.
- Collaborated with vendors to secure favorable pricing on telecommunications contracts, resulting in cost savings for the organization.
Personal Banking Representative
Bridge View Bank
1999 - 2003
- Processed loan applications and provided product information to support customer needs.
- Assisted customers with account inquiries and transactions to enhance service experience.
- Educated clients on banking products and services, fostering informed decision-making.
- Collaborated with team members to streamline processing procedures for improved efficiency.
- Managed daily banking operations, including opening and closing customer accounts and processing routine banking transactions.
- Conducted monthly audits and daily ATM settlements to ensure accuracy and compliance with banking procedures.
- Maintained strong customer relationships by addressing account inquiries and providing solutions to meet individual banking needs.
- Assisted customers with a variety of banking services while ensuring accuracy, confidentiality, and adherence to established policies and procedures.
- Communicated with customers regularly to identify needs, resolve issues, and provide timely assistance.
Education
No Degree -
Rutgers University
Newark, NJSkills
- Communication skills
- Organizational management
- Data management
- Customer Relationship Management
- Event Management Software
- Event coordination
- E-commerce Solutions
- Data Analysis Tools
- Collaboration Platforms
- Interpersonal communication
- Fluent in Spanish
Timeline
Administrative Assistant to the Program Department
Girl Scouts Northern New Jersey
09.2016 - Current
Administrative Assistant
Girl Scouts Northern New Jersey
11.2007 - 08.2016
Contract Compliance Assistant Analyst
Profit Technologies
03.2005 - 08.2007
Telecommunications Assistant Analyst
Profit Technologies
01.2004 - 03.2005
Personal Banking Representative
Bridge View Bank
1999 - 2003
No Degree -
Rutgers University