Angela Bell
Allentown,PA
Summary
At St. Lukes Hospital, I excelled in a Support Assistance role, enhancing customer satisfaction through personalized service and efficient issue resolution. My strong organization and resourcefulness led to the development of impactful training materials, showcasing my ability to multitask and actively listen to improve team performance and client relationships.
Overview
6
6
years of professional experience
Work History
Support Assistance
St Lukes Hospital
05.2019 - Current
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed high call volume, prioritizing cases and providing prompt assistance to customers.
- Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
- Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
- Assisted in maintaining sterile environments in the operating room.
Education
High School Diploma - Graphic And Digital Design
Parkland High School
Orefield, PA06.1992
Skills
- Strong organization
- Professionalism and etiquette
- Resourcefulness and initiative
- Teamwork
- Multitasking and time management
- Fast learner
- Teamwork and collaboration
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
- Active listening
Timeline
Support Assistance
St Lukes Hospital
05.2019 - Current
High School Diploma - Graphic And Digital Design
Parkland High School