Angela Bockting
Adapt Health
Louisville,KY
1
Certification
14
years of professional experience
Professional in medical insurance with strong focus on accuracy in claims processing, policy interpretation, and customer service. Skilled in navigating complex insurance systems and resolving issues efficiently. Known for fostering collaborative team environments and adapting to evolving industry needs. Consistently delivers reliable results through effective communication and problem-solving abilities.
Work History
Document Specialist
11 Months- Streamlined document management processes to enhance retrieval efficiency and reduce turnaround time.
- Implemented quality control measures ensuring accuracy in documentation and compliance with regulatory standards.
- Collaborated with cross-functional teams to develop and maintain standardized templates for reporting and correspondence.
- Trained new staff on document handling protocols, enhancing team productivity and operational consistency.
Pharmacy Supervisor
11 Months- Take incoming calls from customers to place orders for medicine, incoming calls from vets to approve medicine
Admissions coordinator
5 Months- Call insurance companies to verify benefits, admit patients for inpatient hospital stays, scan documents into charts, call for authorizations for inpatient hospital stays, answer incoming calls
Case Manager II
1 Year 10 Months- In charge of territories and I speak to drug reps, facilities, call and verify insurance coverage on medicine, take in coming calls from facilities, patients and drug reps
- Complete Benefit Investigations
- Call center, intake new patients into computer, take in coming calls from patients, MD’S and transfer them to the appropriate person
10 Months
- Check patients out, collected co pays and scheduled up coming appointments
3 Months
- Checked patients out, scheduled surgery and upcoming appointments, registered for lab work, precertification and referrals, collect co pays, in charge of incoming mail
Precertification and Referral Specialists
1 Year 4 MonthsAssistant Manager
1 Year 8 Months- Managed a group of employees, balanced nightly deposits, helped in pharmacy scanning prescriptions to be filled, checked customers out, shipment, displays and customer service
Education
High School Graduate
Skills
Medication compounding
Strong organization
Case management
Insurance verification
Money handling
Direct patient care
Data verification
Case documentation
Data entry proficiency
Organization and multitasking
Medical terminology
Prescription verification
Medical admissions processes
Documentation and reporting
Pre-authorizations
Email and telephone etiquette
Pharmacy benefit management
Patient confidentiality
Medication reconciliation
Records maintenance
Care coordination
Physician authorizations
Appointment scheduling
Medication packaging
Follow-up skills
Healthcare industry
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Document Specialist
Adapt Health
09.2025 - CurrentRead More
Pharmacy Supervisor
ChewY
11.2023 - 10.2024Read More
Admissions coordinator
pAM hEALTH REHABILITATION hOSPITAL
03.2022 - 08.2022Read More
Case Manager II
RxCrossroads
08.2016 - 06.2018Read More
Louisville Orthopedic Specialists
09.2015 - 07.2016Read More
Kentucky Heart Specialists
06.2015 - 09.2015Read More
Precertification and Referral Specialists
Hilgeford, Morgan & Haney
02.2014 - 06.2015Read More
Assistant Manager
Walgreens
06.2012 - 02.2014Read More
High School Graduate
Read More