Angela Bourne

• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
• Incorporated e-commerce objectives in social media platform management.
• Customized e-commerce platforms by building new products, designing landing pages and integrating new vendors and apps to further enhance website UI and UX.
• Helped find leading online retailers and platforms to connect with consumers.
• Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
• Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.
• Constructed new payment systems for online orders to optimize website shopping and boost sales.
• Implemented systems and procedures to increase sales.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

Reported to the Company President. Responsible for all company support functions including Administrative services, Accounting , HR, and Purchasing Fields of Operational Support for profit centers: Consulting Engineering and product development.

Created designs and layouts for advertisements, business cards, flyers, brochures, menus, magnets and other misc items.

Printed finished and delivered all jobs to customers.

Clients include Hello Neighbor, The Pizza Place and Dr Michael LaMasto.

Dealt with insurance companies and scheduled patients.

Payroll and bookkeeping services.

Trained new employees and took care of any computer maintenance needed.

Answered telephones, took messages and scheduled patients appointments