Angela Bowden
Monticello,NY
Summary
Organized and dependable candidate successful at managing medical records with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Direct Support Professional
Adapt Of The Hudson Valley
NY
06.2022 - Current
- Enhance resident satisfaction by implementing personalized care plans and addressing individual needs while collaborating with the house Registered Nurse and Residence Manager.
- Streamline appointment scheduling for increased efficiency.
- Improve office organization by maintaining current and accurate patient records and filing systems.
- Manage high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Ensure HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
- Assist in inventory management, ordering supplies when necessary to maintain adequate medical stock levels for residence needs.
- Notify manager of incidents and potential incidents relating to patients and staff for swift action.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Helped patients complete bathing, dressing and eating.
Direct Support Professional-2
Chrystal Run Village Inc.
NY
07.1998 - 06.2022
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Education
High School Diploma -
Greene County High School
Eutaw, AL1990
Skills
- Appointment Scheduling
- Behavioral Management
- Transportation
- Patient Management
- Problem Solving
- Time Management
- Organizational Skills
- Effective Communication
- Medical Records Management
- Documentation Accuracy
Timeline
Direct Support Professional
Adapt Of The Hudson Valley
06.2022 - Current
Direct Support Professional-2
Chrystal Run Village Inc.
07.1998 - 06.2022
High School Diploma -
Greene County High School