Angela Bowden
Monticello,NY
Summary
Organized and dependable candidate successful at managing medical records with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Direct Support Professional
Adapt Of The Hudson Valley
06.2022 - Current
- Enhance resident satisfaction by implementing personalized care plans and addressing individual needs while collaborating with the house Registered Nurse and Residence Manager.
- Streamline appointment scheduling for increased efficiency.
- Improve office organization by maintaining current and accurate patient records and filing systems.
- Manage high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Ensure HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
- Assist in inventory management, ordering supplies when necessary to maintain adequate medical stock levels for residence needs.
- Notify manager of incidents and potential incidents relating to patients and staff for swift action.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Helped patients complete bathing, dressing and eating.
Direct Support Professional-2
Chrystal Run Village Inc.
07.1998 - 06.2022
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Education
High School Diploma -
Greene County High School
Eutaw, AL1990
Skills
- Appointment Scheduling
- Behavioral Management
- Transportation
- Patient Management
- Problem Solving
- Time Management
- Organizational Skills
- Effective Communication
- Medical Records Management
- Documentation Accuracy
Timeline
Direct Support Professional
Adapt Of The Hudson Valley
06.2022 - Current
Direct Support Professional-2
Chrystal Run Village Inc.
07.1998 - 06.2022
High School Diploma -
Greene County High School
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