Angela-Briana M. Ritchey
Hilo,HI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Fun Factory Hilo
Hilo, Hawaii
09.2023 - Current
- Coordinated daily operations and management of entertainment activities to ensure seamless guest engagement.
- Delivered friendly customer service, significantly enhancing overall guest experience.
- Resolved guest inquiries and concerns in a timely and professional manner.
- Ensured cleanliness and organization of facility, promoting a safe and welcoming environment for guests.
Babysitting
06.2021 - Current
- Cares for infants, toddlers (diaper changing, feedings, dressing)
- Making sure they have a safe environment indoors/outdoors.
- Leading children in fun activities. ( Arts & Crafts)
Crew Member
Waianae McDonalds
02.2009 - 02.2009
- Welcomed customers to create a friendly atmosphere.
- Takes/ prepares food orders from customers in a timely manner.
- Collaborated effectively with team members to maintain smooth operations.
Teacher's Aide and AfterSchool Care Aide
Haili Christian School
06.2005 - 07.2008
- Prepared healthy snacks for students during breaks.
- Monitored safety of students in and out of classroom and playground, ensuring a secure environment.
- Assisted teachers in collecting assignments from students.
Group Leader
YMCA Summer Program
06.2004 - 07.2004
- Supervised students during group activities to ensure safety and engagement.
- Prepared and cleaned activity areas to ensure a safe environment for students.
- Facilitated activities with assigned age groups to promote participation and learning.
Education
Diploma -
HILO HIGH SCHOOL
Skills
- Willing to learn and try new things
- Hands on Learner
- Teamworker
- Customer service
- Safety compliance
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Communication skills
- Team leadership
- Money handling
Timeline
Assistant Manager
Fun Factory Hilo
09.2023 - Current
Babysitting
06.2021 - Current
Crew Member
Waianae McDonalds
02.2009 - 02.2009
Teacher's Aide and AfterSchool Care Aide
Haili Christian School
06.2005 - 07.2008
Group Leader
YMCA Summer Program
06.2004 - 07.2004
Diploma -
HILO HIGH SCHOOL