Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Briley

New Orleans

Summary

Dynamic and results-driven professional with a strong background in team leadership and cash handling at Walgreens. Proven ability to foster a positive work environment while training and motivating staff. Adept at problem-solving and delivering exceptional customer service, ensuring operational efficiency and satisfaction.

Overview

18
18
years of professional experience

Work History

Shift Leader

Walgreens
06.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Manager

Twisted Chicken and Burgers
08.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.

Head Cashier

Home Depot
08.2007 - 07.2022
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Arts Education

Francis T Nicolas
New Orleans, LA
08.1993

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Training assistance

Timeline

Shift Leader

Walgreens
06.2022 - Current

Manager

Twisted Chicken and Burgers
08.2021 - Current

Head Cashier

Home Depot
08.2007 - 07.2022

Arts Education

Francis T Nicolas