Angela Brink
Ketchikan
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Westside Service. Expert in cash handling and conflict resolution, consistently fostering customer loyalty through exceptional interaction and support. Recognized for maintaining composure in high-pressure situations, ensuring a welcoming environment and repeat business.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Cashier
Westside Service
11.2022 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Bartender
Eagles F.O.E 162
10.2015 - 02.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Education
BBA - Accounting
North Seattle Community College
Accounting05-2028
Skills
- Customer Interaction
- Customer assistance
- Strong Work Ethic
- Conflict Resolution Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Westside Service
11.2022 - 03.2025
Bartender
Eagles F.O.E 162
10.2015 - 02.2019
BBA - Accounting
North Seattle Community College
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