Angela Brodbeck
Bloomfield
Summary
Dynamic Clinical Case Manager RN with a proven track record at United Healthcare, specializing in client advocacy and care coordination. Demonstrated expertise in regulatory compliance and patient education, effectively identifying care gaps to enhance treatment outcomes. A collaborative approach, coupled with strong organizational skills, consistently delivers results within interdisciplinary team environments. Career aspirations include further advancing care quality through innovative case management strategies.
Overview
24
24
years of professional experience
Work History
Complex Case Manager
United Healthcare
09.2024 - Current
- Advocated on behalf of clients to secure necessary services and support.
- Educated patients on disease management and available community resources.
- Managed and updated CRM records consistently.
- Created service plans that incorporated the strengths and preferences of each client.
- Collaborated with other health professionals to ensure coordinated care plans.
- Created and maintained relationships with key stakeholders including health care providers, vendors, and community organizations.
- Provided guidance to patients regarding possible financial liabilities.
Clinical Case Manager
Fidelis Care of NJ
Newark
01.2020 - 09.2024
- Provide comprehensive care coordination and support for individuals meeting nursing facility level of care criteria.
- Mentor new Care Managers to ensure competency in their roles.
- Identify and resolve care gaps, improving treatment outcomes.
- Collaborated with interdisciplinary team members to develop treatment plans for clients.
- Negotiated with insurance companies and other payers to secure coverage for client services.
- Audit records for compliance with care plans and HIPAA regulations.
- Collaborate with the care team to meet and exceed contractual agreements with the State of New Jersey.
Clinical Case Manager
Aetna Better Health of NJ
10.2017 - 01.2019
- Conducted audits on daycare and school health records
- Monitored and investigated communicable diseases
- Managed and administered vaccines through the NJIIS database
- Organized community health screenings and wellness activities
Senior Region Market Solution Specialist
Janssen Pharmaceuticals (Johnson & Johnson)
11.2004 - 03.2016
- Established accounts for non-self administered psychiatric injections
- Provided reimbursement expertise to clinic and hospital staff
- Streamlined injection processes, ensuring product integrity
- Identified opportunities for coverage access to address reimbursement barriers.
- Verified technical reimbursement questions for providers, billing and coding staff.
Hospital Specialty Representative
Merck & Co., Inc.
11.2004 - 11.2010
- Developed new business sales for Concerta and Invega, increasing sales by 30%
- Secured formulary status for Invega Sustenna at top accounts
- Launched Risperdal Consta, Invega, and Invega Sustenna, achieving 4 out of 5 formulary wins
- Trained 10 new hires and managed territories
- Analyzed metrics to target high-potential customers, boosting sales by 20%
Registered Nurse (Telemetry/Cardiac Step-down)
Morristown Memorial Hospital
01.2001 - 12.2003
Education
Bachelor of Science - Nursing
Rutgers University, College of Nursing
05.1998
Biology/Psychology Major
University of Dayton, College of Arts and Sciences
01.1995
RN Refresher Course -
Rutgers University
Skills
- Clinical Data Accuracy
- Patient education
- Financial guidance
- CRM management
- Client advocacy
- Care coordination
- Service planning
- Interdisciplinary collaboration
- Regulatory compliance
- Data analysis
- Mentoring new staff
- Community resource identification
- Coaching patients
- Organization and multitasking
- Teamwork and collaboration
- Regulatory Compliance
- Communication
- Time Management
- Customer Service
- Orientation
- Sales and Account Management
- Team Collaboration
- Mentorship
- Care Coordination
- Problem Solving
References
References available upon request.
Timeline
Complex Case Manager
United Healthcare
09.2024 - Current
Clinical Case Manager
Fidelis Care of NJ
01.2020 - 09.2024
Clinical Case Manager
Aetna Better Health of NJ
10.2017 - 01.2019
Senior Region Market Solution Specialist
Janssen Pharmaceuticals (Johnson & Johnson)
11.2004 - 03.2016
Hospital Specialty Representative
Merck & Co., Inc.
11.2004 - 11.2010
Registered Nurse (Telemetry/Cardiac Step-down)
Morristown Memorial Hospital
01.2001 - 12.2003
Bachelor of Science - Nursing
Rutgers University, College of Nursing
Biology/Psychology Major
University of Dayton, College of Arts and Sciences
RN Refresher Course -
Rutgers University
Similar Profiles
MIKKA ANGELIQUE LAGUSMIKKA ANGELIQUE LAGUS
REMOTE PHARMACY TECHNICIAN (Contract Ended) at United HealthcareREMOTE PHARMACY TECHNICIAN (Contract Ended) at United Healthcare
Esther N. HamiltonEsther N. Hamilton
Provider Data Consultant at United HealthcareProvider Data Consultant at United Healthcare
Shannon DouglasShannon Douglas
HSS Clinical Coordinator at United HealthcareHSS Clinical Coordinator at United Healthcare
Chanel AdavenaixxChanel Adavenaixx
Customer service representative/admin assistant at United HealthcareCustomer service representative/admin assistant at United Healthcare
Malaya LangeMalaya Lange
Laboratory Technician at Yankton Medical ClinicLaboratory Technician at Yankton Medical Clinic