Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Brooks

Redford,MI

Summary

Dependable production Worker proficient in assembly line worker. Effective at keeping areas clean and neat to avoid delays. Bringing 10+ years of related experience, including measuring and cutting materials,operating several systems and following work instructions. hardworking and reliable with strong ability in any task when given the chance. Offering customer service,compassion and positivity. Organized, proactive and punctual with team-oriented mentality.

Overview

6
6
years of professional experience

Work History

Private Home Caregiver

Daryl martin
Farmington, MI
06.2021 - Current
  • Assisting elderly client with daily activities such as bathing,dressing,and grooming.
  • provide transportation to medical appointments and errands.
  • Perform light housekeeping task including vacuuming,dusting,laundry,and meal preparation.
  • Assisting client with mobility issues by using appropriate transfer methods.
  • provide companionship through conversation and recreational activities.
  • dress,groom and fed client with limited physical abilities to support basis needs.

Customer Service Representative/cashier

Walmart
Livonia, MI
05.2018 - 08.2023
  • Set up and activated customers accounts.
  • informed customers bout billing procedures,processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • answered customer questions and addressed concerns,resulting in 100% reduction in complaint calls.
  • Educated customers on special pricing opportunities and company offerings.
  • Answered several inbound calls per day and directed individuals to correct department.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Resident Assistant

Advantage Living Center Redford
Redford, MI
06.2020 - 09.2022
  • Completed routine rounds, checking with residents to meet care needs.
  • Made beds daily and performed light housekeeping duties in resident apartments and common areas.
  • Participated in regular staff meetings with Resident Director.
  • Respond to emergency situations within the resident hall.
  • Aided residents with ambulation or walker, cane and wheelchair use.
  • Implemented educational programs focusing on personal development topics such as study skills, time management, stress management.
  • Developed positive relationships with all members of the residence hall community.
  • assisted with lunch as well as dinner.

Education

GED -

Redford High
Detroit, MI
06-2003

Skills

  • Alzheimer's Care
  • Incontinence care
  • Diabetes management
  • product assembly
  • customer service
  • problem solving
  • multitasking
  • Manufacturing experience

Timeline

Private Home Caregiver

Daryl martin
06.2021 - Current

Resident Assistant

Advantage Living Center Redford
06.2020 - 09.2022

Customer Service Representative/cashier

Walmart
05.2018 - 08.2023

GED -

Redford High

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Angela Brooks