Angela Brooks
Saint Augustine ,FL
Summary
Accomplished Phlebotomist with a proven track record at UF Health St Johns, enhancing patient experiences and improving specimen handling efficiency. Expert in venipuncture and maintaining HIPAA compliance, coupled with a friendly, positive attitude, significantly increased donor satisfaction and specimen processing accuracy.
Overview
5
5
years of professional experience
Work History
Phlebotomist
UF Health St Johns
08.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Experienced in all age groups from newborn to geriatric. Heel sticks, straight sticks etc.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Laboratory Assistant
Advent Health
07.2023 - 03.2024
- Followed safety protocols while handling hazardous materials.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Accurately handled send out tests, to ensure location, temperatures and measurements are to standard before sending out.
- Inpatient phlebotomy experience along with specimen processing.
Donor Services Technician
Lifesouth Community Blood Centers
11.2019 - 08.2021
- Conducted comprehensive donor interviews to ensure eligibility and safety during the donation process.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Handled emergency situations professionally, applying first aid knowledge as needed to maintain donor well-being during adverse reactions or complications.
- Provided exceptional customer service, resulting in increased satisfaction levels among returning donors.
- Ensured proper handling of blood samples by following established collection, storage, and transportation procedures.
- Assisted with donor recruitment efforts, resulting in an expanded pool of eligible donors.
Education
Saint Augustine High School
Saint Augustine, FLSkills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Straight, butterfly and syringe needle
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Specimen labeling procedures
- HIPAA
- Blood culture collection
- Data Entry
- Specimen Preparation
- Pediatric phlebotomy
- Syringe method
- Geriatric phlebotomy
- Swab Collection
- Urine Collection
- Friendly, Positive Attitude
Timeline
Medical Laboratory Assistant
Advent Health
07.2023 - 03.2024
Phlebotomist
UF Health St Johns
08.2021 - Current
Donor Services Technician
Lifesouth Community Blood Centers
11.2019 - 08.2021
Saint Augustine High School
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