Angela Burgess
Glastonbury,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Sales Manager/Event Coordinator
Five Churches Brewing
New Britain, CT
11.2018 - Current
- Coordinate, organize, and execute private events
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Social Media management and marketing: Organize picture staging, editing and develop creative, informative posts for the audience.
- Promote interactive posts to involve guests.
- Increased sales revenue by developing and implementing effective sales strategies.
Administrative Assistant
The Hand Center
Glastonbury, CT
09.2020 - 03.2022
- Front Desk Lead; Supervising front desk staff and maintaining a working relationship and communicating with all departments.
- Handling high volume phone systems and scheduling appointments while being a resilient and flexible team worker.
- Manages queries, assumes responsibility for copying, faxing, and developing and maintaining filing systems.
- Exceptional organizational skills with a demonstrated ability to work in an accurate and composed manner when under high pressure.
Severing/Hospitality Specialist/Expeditor
Red Robin Restaurant
10.2006 - 03.2020
- Utilize the Aloha system to place, track and complete orders and sales transactions
- Assist in the training and development of new team members
- Maximized table turnover rate by efficiently managing customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science - Communications
Eastern Connecticut State University
Willimantic, CT12.2013
Skills
- Advanced skills in Microsoft Outlook, Word, Power Point, and some experience in Excel
- Outgoing, friendly, and interacts well with people
- Follows direction, works well independently and as a team
- Ability to perform under stress, remain organized, and prioritize tasks
- Quickly learns new concepts and duties
Timeline
Administrative Assistant
The Hand Center
09.2020 - 03.2022
Sales Manager/Event Coordinator
Five Churches Brewing
11.2018 - Current
Severing/Hospitality Specialist/Expeditor
Red Robin Restaurant
10.2006 - 03.2020
Bachelor of Science - Communications
Eastern Connecticut State University