Medical Assistant in both Family Practice and Mental Health
Duties included rooming patients, vitals, refills, prior authorizations, phone triage, patient education and front office duties as needed.
Community Outreach Exec
Oak Street Health
Davenport
11.2023 - 02.2024
Create positive impacts in patients' lives every day to make meaningful connections in the community and find and enroll new patients to grow companies of community-based healthcare centers.
Created a safe and calming environment for students to de-escalate, decompress and reflect
Assisted with restorative justice, relationship repair, and identifying root problems
Assisted Administrators with all behavior and suspension documentation, parent contact and scheduling of detentions
Check-In and Check-Out facilitator for Tier 2 students
Clerical duties such as answering incoming school calls, registration, preparation and mailing of report cards and other communication, and attendance.
Nationally Certified Medical Assistant
Genesis Neurology
Davenport
03.2019 - 01.2022
Did registration, rooming and vitals for patient appointments
Ordered new medications and refills as requested
Obtained prior authorization, tier approvals and exemptions for patient medications and procedures
Assisted provider in in-office procedures
Answered clinic calls
Scheduled and assisted with the planning of lunches and education functions and open houses
Assisted with patient education
Logged and inventoried all in-office medication
Ordered supplies and medications as needed.
Office/Lab Assistant
Walman Optical
Milan
03.2006 - 03.2019
Input incoming provider optical prescriptions
Picked lenses identified for prescriptions
Traced incoming frames
Ordered frames and other supplies at provider request
Provided customer service via incoming calls from providers
Placed outgoing calls to serve accounts
Did account visits
Also cross trained to act as Office Manager when needed
Founder & Business Head - Operations, Sales & Marketing at Mindful Ideal Wellness (Now YOUR NEW LIFE STUDIO)Founder & Business Head - Operations, Sales & Marketing at Mindful Ideal Wellness (Now YOUR NEW LIFE STUDIO)