ANGELA BURNS
CUSTOMER SERVICE
Lafayette,IN
Summary
I wish to combine my vast realm of experiences so that I can continue to grow and achieve more career goals in the future. I have ten years plus customer service experience, as well as sales and retail experience. I am a quick study and a good problem solver. I work well individually, as well as on a team.
Gifted Singer and session keyboardist with 30 years of vocal training and clear, strong,singing voice. Successful in singing various styles and genres with excellent range. Self-assured and highly skilled at delivering solos for large audiences.
Hardworking Musician with solid 30 years background. Delivers keyboard and vocal performances with skill and dedication. Successful learning new musical pieces quickly and accurately to maximize contribution to group success.
Overview
23
23
years of professional experience
Work History
ACE MORTGAGE FUNDING
01.2000
- Trained telemarketers, generated mortgage leads, inbound and outbound calls.
church musician
01.2010 - Current
- I am a, , and children's' choir director, as well as a private voice and piano instructor
- I also am a professional singer and musician that does session work in various capacities as well as engineering
- I merge my professional experience as a home health aide with music therapy
- I have experience with patients and clients of all functioning levels, mental capacities, and various physical conditions from completely paralyzed and catatonic to higher functioning savants
- I enjoy the most challenging situations and am physically able to transfer heavier adults and complete full assists.
Property Manager
HOUSEMASTER HOMES INC.
01.2000 - Current
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Generated professional networks by engaging in professional, industry and government organizations.
- Collected and maintained careful records of rental payments and payment dates.
Home Health Aide, Personal assistant
Clappers
01.2006 - 01.2011
- Post stroke recovery, and cognitive recovery
Loan officer
Equilliance Mortgage Services
01.2004 - 01.2005
- Recruiting, sales, lead generating and assisting loan officers
- Inbound and outbound
Inbound customer
ICM, VYVARY INTERNATIONAL, Cheap Trips, Inc
01.2003 - 01.2004
O.F.G. FINANCIAL
01.2001 - 01.2002
- Generated leads and assisted loan officers, inbound and outbound.
Education
Bachelor of Arts -
Marian University
No Degree - AUDIO ENGINEERING
FULL SALE EDUCATION
Winter Park, FLundefined
Marian University, School of Nursing
1996
Skills
- Reading Comprehension
- Critical Thinking
- Group Accompanying
- Time Management
- Music Theory
- Ministry Experience
- Special Events Performances
- Music Therapy
- Active Listening
- Performing with Choirs
- Key Transpositioning
- Optimizing Sound
- Music Selection
- Studio Recordings
- Musical Coaching
- Sight-Reading Music
- Rehearsal Preparation
- Music Teacher
- Supporting Artists
- Musical Composition
- Skilled Conductor
- Musical Interpretation
- Musical Arrangements Understanding
- Improving Group Sound
- Practicing Pieces
- Background Music Performance
- Music Instruction
- Contract Agreement Handling
- Songwriting and Lyric Development
- Musician Collaboration
- Voice Instruction
- Rehearsal Coordination
- Mixing Skills
- Sound Mixing Expertise
- Street Performance Background
- Brand Direction
- Vocal Exercise
- Solo Preparation
- Modify Pieces
- Projecting Vocally
- Choir Performances
- Solo Performances
- Rehearsal and Audition Coordination
- Perform Concerts
- Rehearse Routines
- Mentoring Artists
- Piece Memorization
- Group Collaborations
- Vocal Arrangements
- Melody and Harmony
- Music Transposition
- Specialty in Music Genre
- Live Sessions
- Role Preparation
- Comprehensive Knowledge of Harmony
- Special Performances
- Strong Improvising Ability
- Solos and Ensembles
- Live Performances
- Recording Sessions
- Original Songwriting
- Vast Singing Range
- Talented Accompanist
- Harmonizing
- Tuning
- Composition
- Harmonics
- Transposing
- Recording
- Soloing
- Sight-Singing
Timeline
church musician
01.2010 - Current
Home Health Aide, Personal assistant
Clappers
01.2006 - 01.2011
Loan officer
Equilliance Mortgage Services
01.2004 - 01.2005
Inbound customer
ICM, VYVARY INTERNATIONAL, Cheap Trips, Inc
01.2003 - 01.2004
O.F.G. FINANCIAL
01.2001 - 01.2002
Property Manager
HOUSEMASTER HOMES INC.
01.2000 - Current
ACE MORTGAGE FUNDING
01.2000
Bachelor of Arts -
Marian University
No Degree - AUDIO ENGINEERING
FULL SALE EDUCATION
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Marian University, School of Nursing