Angela Caldwell
Spencer,IN
Summary
Hardworking Lead Cook/Cashier bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Cook/Cashier
RBBCSC
Ellettsville, Indiana
07.2019 - Current
- Completed workstation set up and break down, properly disposing of leftover food.
- Kept stations stocked and ready for use to maximize productivity.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Managed a team of employees with great communication skills.
Agent Representative
Indianapolis Star
Indianapolis, Indiana
08.2006 - 10.2015
- Maintained accurate records of customer interactions and transactions in accordance with company policies.
- Processed refunds, credits or other financial transactions according to company policies and procedures.
- Developed relationships with customers to ensure repeat business and referrals.
- Verified accuracy of customer information in the database system.
- Followed up on any unresolved cases within a given time frame as per company policy.
- Maintained a high level of professionalism when dealing with difficult customers.
- Worked collaboratively with team members to achieve goals.
- Managed High volume of customers daily.
- Managed store collecting in my region.
- Managed the hiring and dismissal of employees.
Education
High School Diploma -
Stratford University
Falls Church, VA07-2007
Skills
- Ingredient Knowledge
- Employee Supervision
- Food Processing
- Kitchen Sanitation
- Kitchen Organization
- Kitchen Management
- [Specialization] nutrition
- Work Delegation
- Food Safety
- Operations Management
- Kitchen Staff Management
- Food allergy understanding
- Food safety procedures
- Attention to Detail
- Problem-solving aptitude
- Delegating Work
- Problem-Solving
Affiliations
- 4-H Club Leader
- Caregiver to elderly
Certification
- Serve Safe Certified
School Nutrition
I am ready to give my all and learn new tasks. I have done many different jobs, but school nutrition is a passion of mine. I will further my education in this field.
Timeline
Lead Cook/Cashier
RBBCSC
07.2019 - Current
Agent Representative
Indianapolis Star
08.2006 - 10.2015
High School Diploma -
Stratford University