Angela Caravello
Omaha,NE
Summary
Sales professional with strong communication and problem solving skills seeking a challenging position that will fully utilize my skills at optimizing client relationships.
Overview
11
11
years of professional experience
Work History
Food and Beverage Attendant
Thunderhawk Golf Course
Beach Park, IL
05.2022 - 09.2023
- Check in with management for the day
- Check in which part of the course I will be in charge of for the day
- Arrive to designated cart station and stock cart accordingly
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Server/Bartender Trainer
Timothy O' O’Toole’s
Gurnee, IL
09.2019 - 06.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Bartender/Server/Certified trainer
Hooters
Gurnee, IL
06.2015 - 06.2019
- Kept bar and restaurant presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Server
Twin Peaks
Wheeling, IL
06.2013 - 11.2016
- To ensure accurate and good hospitality measures, I traveled to other states to open new stores and mentor new employees.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Worked proactively to ensure locations were in proper hands to succeed in their business for all locations.
Picker/Ambassador
Amazon fulfillment warehouse
Kenosha, WI
09.2013 - 08.2016
- Inspected items for any missing quantities or damage before being sent down to pack and sent out for customer
- Pulled orders quickly to maintain demanding productivity goals.
- Trained new workers and took tours throughout the warehouse to welcome them into their new opportunity as an Amazonian
Assistant Manager
L.A. Tan Tanning Salon
Libertyville, IL
04.2013 - 03.2015
- Top salesperson for 10 of last 12 months by using a consultative selling approach
- Developed and maintained relationships with top clients
- Maintained and updated client records
- Responsible for sales & product training for all new hires
- Coordinated and developed customer service procedures
- Responsible for opening and/or closing the store
- Management of cash, checks and credit transactions
Secretary
Law, Diambri and Caravello
Highwood, IL
06.2012 - 09.2012
- Answered and directed phone calls
- Took detailed massages and returned phone calls
- Attend meetings and take notes of important information
- Draft documents from oral transcriptions and recordings
- File paperwork for clientele
- Performed any other duties requested
Education
High School Diploma -
Warren Township High School
Gurnee, ILSkills
- Skills Profile
- Proven success in developing strong professional relationships
- Excellent written and verbal communication skills
- Excellent work ethic and time management skills
- Works well under pressure
- Special Requests
- Food and Beverage Preparation
- Cooler Stocking
- Display Building
- Cooking Procedures
- Cash Register Operations
- Attentive to Detail
Timeline
Food and Beverage Attendant
Thunderhawk Golf Course
05.2022 - 09.2023
Server/Bartender Trainer
Timothy O' O’Toole’s
09.2019 - 06.2023
Bartender/Server/Certified trainer
Hooters
06.2015 - 06.2019
Picker/Ambassador
Amazon fulfillment warehouse
09.2013 - 08.2016
Server
Twin Peaks
06.2013 - 11.2016
Assistant Manager
L.A. Tan Tanning Salon
04.2013 - 03.2015
Secretary
Law, Diambri and Caravello
06.2012 - 09.2012
High School Diploma -
Warren Township High School