Angela Caravello
Omaha,NE
Summary
Sales professional with strong communication and problem solving skills seeking a challenging position that will fully utilize my skills at optimizing client relationships.
Overview
11
11
years of professional experience
Work History
Food and Beverage Attendant
Thunderhawk Golf Course
05.2022 - 09.2023
- Check in with management for the day
- Check in which part of the course I will be in charge of for the day
- Arrive to designated cart station and stock cart accordingly
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Server/Bartender Trainer
Timothy O' O’Toole’s
09.2019 - 06.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Bartender/Server/Certified trainer
Hooters
06.2015 - 06.2019
- Kept bar and restaurant presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Server
Twin Peaks
06.2013 - 11.2016
- To ensure accurate and good hospitality measures, I traveled to other states to open new stores and mentor new employees.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Worked proactively to ensure locations were in proper hands to succeed in their business for all locations.
Picker/Ambassador
Amazon fulfillment warehouse
09.2013 - 08.2016
- Inspected items for any missing quantities or damage before being sent down to pack and sent out for customer
- Pulled orders quickly to maintain demanding productivity goals.
- Trained new workers and took tours throughout the warehouse to welcome them into their new opportunity as an Amazonian
Assistant Manager
L.A. Tan Tanning Salon
04.2013 - 03.2015
- Top salesperson for 10 of last 12 months by using a consultative selling approach
- Developed and maintained relationships with top clients
- Maintained and updated client records
- Responsible for sales & product training for all new hires
- Coordinated and developed customer service procedures
- Responsible for opening and/or closing the store
- Management of cash, checks and credit transactions
Secretary
Law, Diambri and Caravello
06.2012 - 09.2012
- Answered and directed phone calls
- Took detailed massages and returned phone calls
- Attend meetings and take notes of important information
- Draft documents from oral transcriptions and recordings
- File paperwork for clientele
- Performed any other duties requested
Education
High School Diploma -
Warren Township High School
Gurnee, ILSkills
- Skills Profile
- Proven success in developing strong professional relationships
- Excellent written and verbal communication skills
- Excellent work ethic and time management skills
- Works well under pressure
- Special Requests
- Food and Beverage Preparation
- Cooler Stocking
- Display Building
- Cooking Procedures
- Cash Register Operations
- Attentive to Detail
Timeline
Food and Beverage Attendant
Thunderhawk Golf Course
05.2022 - 09.2023
Server/Bartender Trainer
Timothy O' O’Toole’s
09.2019 - 06.2023
Bartender/Server/Certified trainer
Hooters
06.2015 - 06.2019
Picker/Ambassador
Amazon fulfillment warehouse
09.2013 - 08.2016
Server
Twin Peaks
06.2013 - 11.2016
Assistant Manager
L.A. Tan Tanning Salon
04.2013 - 03.2015
Secretary
Law, Diambri and Caravello
06.2012 - 09.2012
High School Diploma -
Warren Township High School