Angela Carmichael
San Antonio,TX
Summary
Achieved high client satisfaction through dedicated service and support. Earned Employee of the Month award for consistently exceeding client expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caretaker
Hands of Angels
San Antonio, TX
09.2022 - 2024
- Provided compassionate care to clients, ensuring safety and comfort in daily activities.
- Assisted in medication management, following prescribed schedules and guidelines.
- Maintained a clean and organized environment to promote health and well-being.
- Supported clients with mobility challenges, facilitating safe movement within the home.
Caregiver/Personal Assistant
Girling Health Care Inc
San Antonio, TX
02.2018 - 10.2023
Assisted patients with daily activities, including bathing and grooming. Provided medication reminders to ensure adherence to treatment plans. Maintained cleanliness and organization in patient areas through cooking and cleaning tasks.
Cashier
McDonald's
San Antonio, TX
07.2019 - 10.2022
Assisted customers with order placement and payment processing. Supported team members in maintaining a clean and organized service area. Handled cash transactions accurately and efficiently.
Sales Associate
Cricket Wireless
San Antonio, TX
03.2018 - 2020
- Assisted customers in selecting mobile devices and plans to meet their needs.
- Provided technical support for device setup and troubleshooting issues.
- Maintained accurate inventory levels and organized merchandise displays.
- Processed transactions efficiently using point-of-sale software.
Education
GED -
Hope house
San Antonio, TX06.2014
Skills
- Assisted customers in identifying product needs and providing tailored solutions Supported sales team in achieving targets through effective communication and relationship building Contributed to maintaining customer satisfaction by addressing inquiries and resolving issues promptly
- Assisted in meal preparation and ingredient organization Supported kitchen staff in maintaining cleanliness and order Contributed to menu planning by providing feedback on dishes
- Assisted customers with inquiries and resolved issues efficiently Managed incoming calls and directed them to appropriate departments Supported team in maintaining high customer satisfaction levels
- Provided compassionate care and support to individuals in need of assistance
- Provided companionship and support to individuals in need Assisted clients with daily activities to enhance their quality of life Offered emotional support to foster positive relationships
- Delivered compassionate personal care assistance to patients, ensuring comfort and well-being
- Executed medication administration protocols to ensure patient safety and compliance
- Monitored patient vitals to support healthcare teams in delivering timely care Assisted in tracking patient progress to ensure adherence to treatment plans Provided updates to medical staff regarding patient conditions to facilitate informed decision-making
- Executed insurance verification processes to ensure accurate patient billing
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Delivered compassionate in-home care services during weekends to enhance client well-being
- Assisted in developing care plans for clients Supported implementation of individualized treatment strategies Collaborated with healthcare teams to monitor patient progress
- Assisted children with daily activities and learning tasks Supported development of social skills through interactive play Maintained a safe and nurturing environment for all children
- Directed sales management strategies to optimize revenue growth
- Assisted customers with product inquiries and order placements Supported sales team in achieving monthly targets Maintained accurate records of customer interactions
- Operated vehicles to ensure timely and safe transportation
- Assisted seniors with daily living activities to promote independence and well-being Provided companionship and emotional support to enhance quality of life Coordinated transportation for medical appointments and social outings
- Assisted customers with transactions at checkout Supported team members in maintaining accurate cash registers Helped resolve customer inquiries and issues promptly
- Facilitated compassionate care and support for patients in hospice settings
- Provided bathing assistance to enhance personal hygiene and comfort for clients
- Assisted children with daily activities and homework support Provided a safe and nurturing environment for children Engaged children in educational and recreational activities
- Assisted in daily care routines for toddlers Supported developmental activities through play and interaction Maintained a safe and nurturing environment for children
- Facilitated executive operations by managing schedules, communications, and administrative tasks
- Facilitated oral hygiene practices to enhance patient care and comfort
- Executed meal preparation processes to ensure timely and efficient service delivery
- Assisted in organizing events by coordinating logistics and managing schedules Supported teams in executing event plans to meet objectives Contributed to the setup and breakdown of event venues
- Facilitated English language instruction to enhance communication skills
- Assisted clients with daily living activities to enhance quality of life Provided companionship and emotional support to individuals in home settings Coordinated with healthcare professionals to address client needs
- Facilitated dressing assistance to enhance patient comfort and independence
Certification
- Driver's License February 2023 to July 2024
- 43574982 June 2018 to July 2024
- Certified Home Health Aide
- Basic First Aid certificate, Any valid issuer for CA
- CPR Certification
Additional Information
Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Caretaker
Hands of Angels
09.2022 - 2024
Cashier
McDonald's
07.2019 - 10.2022
Sales Associate
Cricket Wireless
03.2018 - 2020
Caregiver/Personal Assistant
Girling Health Care Inc
02.2018 - 10.2023
GED -
Hope house