Angela Castro
Ridgeland,SC
Summary
Relocating to the Charlotte area wanting to find my new dental home. Whose focus is patient experience and embraces cutting edge technology. With a proven track record at ROC Dental Group, I excel in inventory management and patient care, ensuring efficiency and satisfaction. Bilingual and adept in Dentrix, my communication skills foster a welcoming environment for diverse patients. Achievements include a significant patient retention rate, highlighting my ability to blend technical expertise with empathetic service.
Overview
9
9
years of professional experience
Work History
Dental Assistant
ROC Dental Group
Bluffton, South Carolina
09.2021 - Current
- Managed dental supplies and ordered dental inventory for practice
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Proficient in temporary crowns and bridges.
- Set up and break down for all dental procedures.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- 56 hours of communication training with Coaching team, BIZROK
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Conducted routine maintenance and repairs on mechanical systems and equipment.
Dental Assistant
Volunteers in Medicine Dental Clinic
Hilton Head, South Carolina
07.2016 - 09.2021
- Schedule appointments welcome patients as they enter
- Assisted with all dental procedures.
- Perform X-rays (X-ray certified); sterilization of instruments.
- Take impressions for dentures/partials, and send them to the lab.
- Translate for Spanish-speaking patients at the front desk and during procedures and treatments.
- Sanitizing rooms after patients leave, and setting up the room for the next patient.
Education
High School Diploma -
Bluffton High School
Bluffton 06-2016
Skills
- Bilingual (Spanish and English)
- Proficient in Dentrix, Dentrix Ascend, Eagle Soft
- Electronic charting
- Dental terminology
- Patient scheduling
- HIPAA compliance
- Inventory management
- Communication skills
- Team player
Timeline
Dental Assistant
ROC Dental Group
09.2021 - Current
Dental Assistant
Volunteers in Medicine Dental Clinic
07.2016 - 09.2021
High School Diploma -
Bluffton High School
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