Angela Chon
Honolulu
Summary
Driven by a passion for community service and exceptional customer service skills, I have significantly contributed to team efforts and customer satisfaction across roles, notably at Star of Honolulu. My creativity in volunteer recruitment and proficiency in managing high-stress situations highlight my ability to innovate and lead with a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Volunteer
Bruce Campbell
11.2024 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Sales Associate
Kevin
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Student Volunteer
Malia McDonald
11.2023 - Current
- Conducted surveys for feedback on volunteer programs, improving future initiatives and participant satisfaction.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
Cashier/Cook
Nathan Nishimura
09.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Math Tutor
Jennifer Holm
10.2023 - 12.2023
- Utilized various teaching resources and tools to support different learning modalities and enhance comprehension.
- Monitored student progress to adjust instructional methods and ensure continued growth in mathematical proficiency.
- Provided constructive feedback on assignments to guide students toward mastery of mathematical techniques.
Wait Staff Member
HiEmployment
08.2023 - 12.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Server
Star of Honolulu
08.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Student Volunteer
808Cleanups
07.2020 - 04.2021
- Enhanced volunteer recruitment efforts by creating social media campaigns, attracting diverse participants.
- Increased awareness of community services with engaging presentations during school assemblies.
- Developed educational materials for workshops, promoting awareness about community resources.
- Collaborated with peers to organize community outreach programs, fostering engagement among local residents.
Education
Bachelor of Science - Political Science & Economics
University of Hawaii At Manoa
Honolulu, HI05-2027
Skills
- Community service
- Team collaboration
- Creativity and innovation
- Social interaction
- Event participation
- Food distribution
- Fundraising
- Telephone etiquette
- Complex Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
Certification
- Volunteer Certificate of Appreciation
Languages
Korean
Limited Working
Interests
- High-Intensity Interval Training
- Swimming
- I enjoy helping others and giving back to the community
Timeline
Student Volunteer
Bruce Campbell
11.2024 - Current
Sales Associate
Kevin
08.2024 - Current
Student Volunteer
Malia McDonald
11.2023 - Current
Math Tutor
Jennifer Holm
10.2023 - 12.2023
Cashier/Cook
Nathan Nishimura
09.2023 - 07.2024
Wait Staff Member
HiEmployment
08.2023 - 12.2023
Server
Star of Honolulu
08.2023 - 08.2023
Student Volunteer
808Cleanups
07.2020 - 04.2021
Bachelor of Science - Political Science & Economics
University of Hawaii At Manoa