Angela Chumney
Jackson,TN
Summary
I am very dedicated and passionate worker. I'm great with technology computers many different programs, I'm good with people, phones, conversations and being professional no matter what. I don't have years of employment history, but I just need the opportunity to show that I'm a good choice and grow my career. Authorized to work in the US for any employer
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Taco Bell
Jackson, TN
04.2024 - 05.2025
- Collaborated with team members to ensure efficient service during peak hours.
- Operated kitchen equipment and maintained food safety standards consistently.
- Delivered exceptional customer service in high-volume fast-food environment.
- Assisted in inventory management and stock replenishment processes effectively.
- Resolved customer complaints by providing timely solutions and support.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
Shipper
Delta Faucet Company
Jackson, TN
10.2023 - 12.2023
- Coordinated shipments to ensure timely delivery of products to customers.
- Collaborated with warehouse staff to streamline order fulfillment processes.
- Picked orders, scanned products and packed boxes.
- Processed and restocked returns.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
Cashier/Cook
Huck's
Jackson, TN
06.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Prepared diverse menu items while maintaining high quality and presentation standards.
- Trained new kitchen staff on food handling techniques and equipment usage for optimal performance.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Monitored sales floor for cleanliness and organization, contributing to positive shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Guest Service Associate
Sure Stay Plus Hotel
Jackson, TN
06.2022 - 05.2023
- Provided exceptional customer service by resolving guest inquiries and concerns promptly.
- Managed front desk operations using hotel management software to ensure efficient check-in and check-out processes.
- Collaborated with housekeeping staff to maintain high cleanliness standards and guest satisfaction levels.
- Coordinated room assignments and special requests to accommodate individual guest needs effectively.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted guests with booking reservations, resulting in higher occupancy rates.
- Performed nightly audits to ensure accurate financial reporting and compliance with company policies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Managed breakfast service operations, ensuring timely setup and replenishment of food stations.
- Monitored inventory levels, coordinating with suppliers for timely stock replenishment and waste reduction.
- Oversaw cleanliness and organization of dining area, promoting a welcoming environment for guests.
- Operated industrial laundry machines to ensure efficient processing of linens and garments.
- Inspected items for damages or stains, implementing quality control measures for optimal results.
- Organized filing systems, ensuring efficient retrieval of documents and compliance with regulations.
- Developed training materials for new staff, fostering a consistent onboarding experience.
- Monitored office supplies inventory, maintaining optimal stock levels to support daily operations.
Lead Janitorial Worker
Pro Clean
Jackson, TN
04.2021 - 06.2022
- I was responsible for cleaning and maintaining offices, bathrooms, and warehouses inside and out at multiple locations. Supervising the others and making sure everything was done to code.
- Supervised daily cleaning operations, ensuring compliance with safety standards and best practices.
- Trained and mentored team members on equipment usage and sanitation procedures.
- Conducted regular inspections to maintain cleanliness and organization in all facilities.
- Developed schedules to optimize workforce efficiency and coverage during peak hours.
- Implemented inventory management practices for cleaning supplies to reduce waste.
- Collaborated with management to enhance cleaning protocols based on facility needs.
- Resolved operational issues promptly, maintaining productivity within janitorial services.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Receptionist
Jackson State Community College
Jackson, TN
08.2020 - 04.2021
- Answered phones, directed calls, and took messages. Assisted students with registering for classes and completing financial aid forms. Helped with basic tasks and organization of the office.
- Coordinated communication between students and faculty, enhancing information flow across departments.
- Utilized multi-line phone system to efficiently handle incoming calls and direct inquiries appropriately.
- Maintained organized filing systems for student records, improving accessibility and retrieval time.
- Developed and implemented office procedures to streamline daily operations and improve efficiency.
- Coordinated communication between departments to streamline registration workflows.
- Managed data entry for participant information using registration software systems.
- Developed user guides for registration systems, facilitating better understanding for team members.
- Collaborated with IT to troubleshoot system issues, enhancing overall functionality and user experience.
- Contributed to a well-organized office environment through proper filing and document management tasks.
Education
Associate of Applied Science - Networking Administration, Information Technology
Jackson State Community College
Jackson, TN09-2026
High School Diploma - undefined
Riverside High School
Parsons, TN05.2003
Skills
- Caregiving
- Microsoft Office (10 years)
- Custodial Experience (1 year)
- Front desk
- Linux
- Cash register
- Cybersecurity
- Guest relations
- Organizational Skills (10 years)
- Information Security
- Cook
- Hotel experience
- Customer service
- Filing
- Guest services
- Staff training
- Clerical experience
- Office management
- Office Management
- Sales
- Reliable (10 years)
- Office experience
- Cleaning Experience (10 years)
- Cashier
- Computer networking
- Laundry (10 years)
- Computer Science
- Computer science
- Expert
- Cash Handling
- Clerical Experience
- Hard working (10 years)
- Shipping & receiving
- Residential Cleaning
- English
- Cash handling
- Night Audit
- Computer Networking
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Organizing work stations
- Complex Problem-solving
- Complaint resolution
- Area and facility cleaning
- Task prioritization
- Technical support
- Proficient in Word, Excel, Google chrome & documents, Explorer,
- Data entry
- Willingness to learn
- Point-of-sale system
- Dependability and reliability
- Multitasking
- Active listening
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Interpersonal communication
- Issue research
- Audit reporting
- Teamwork
Certification
- CCNAV7: Introduction to Networks
- Cybersecurity Essentials
- Driver's License
Timeline
Team Member
Taco Bell
04.2024 - 05.2025
Shipper
Delta Faucet Company
10.2023 - 12.2023
Cashier/Cook
Huck's
06.2023 - 10.2023
Guest Service Associate
Sure Stay Plus Hotel
06.2022 - 05.2023
Lead Janitorial Worker
Pro Clean
04.2021 - 06.2022
Receptionist
Jackson State Community College
08.2020 - 04.2021
High School Diploma - undefined
Riverside High School
Associate of Applied Science - Networking Administration, Information Technology
Jackson State Community College