Angela Clark
Elkton,FL
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at Keke's Breakfast Cafe and Snowy Mountain Cafe. Expert in supply chain management and cross-functional teamwork, achieving significant improvements in process enhancements and revenue growth based on our restaurant. Demonstrates exceptional multitasking and quality control skills, leading to increased productivity and customers satisfaction.
Overview
31
31
years of professional experience
Work History
Line Assistant, Food Runner, Taking Togo Orders
Keke's Breakfast Cafe
6891 Daniel's Pkwy, Fort Myers, FL 33912
01.2023 - 01.2024
- Followed safety protocols while operating machinery.
- Supported continuous improvement initiatives, providing suggestions for process enhancements based on observations and experience.
- Contributed to on-time order fulfillment by keeping work area organized and free from obstructions.
- Enhanced communication within the team by actively participating in meetings and sharing relevant information promptly.
Restaurant Co-Owner
Snowy Mountain Cafe
3360 SR 207, Elkton, FL 32033
01.2012 - 07.2022
- Oversaw facility maintenance tasks to ensure a safe and comfortable dining experience for all guests.
- Utilized social media platforms effectively as part of marketing strategy for wider audience reach generating higher foot traffic into establishment.
- Managed finances for optimal budget control, reducing unnecessary expenses and maximizing profit margins.
- Established strong relationships with local suppliers for access to fresh ingredients at competitive pricing structures.
Sales Coordinator
Sunshine State Natural Gas Inc.
Naples, FL 34102
08.2004 - 01.2012
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Server Supervisor
Mona Lisa Italian Restaurant
7091 College Pkwy #17, Fort Myers, FL 33907
03.1993 - 08.2004
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Education
Microsoft Certified - Computer And Information Sciences
Edison College
Fort Myers, FL05.2003
No Degree - Criminalistics And Criminal Science
Craven Community College
New Bern, NC08.2000
High School Diploma -
Havelock High School
Havelock, NC06.1989
Skills
- Efficient multitasking
- Maintenance knowledge
- Supply Chain Understanding
- Waste Reduction
- Cross-Functional Teamwork
- Quality Control
- Operations Support
Timeline
Line Assistant, Food Runner, Taking Togo Orders
Keke's Breakfast Cafe
01.2023 - 01.2024
Restaurant Co-Owner
Snowy Mountain Cafe
01.2012 - 07.2022
Sales Coordinator
Sunshine State Natural Gas Inc.
08.2004 - 01.2012
Server Supervisor
Mona Lisa Italian Restaurant
03.1993 - 08.2004
Microsoft Certified - Computer And Information Sciences
Edison College
No Degree - Criminalistics And Criminal Science
Craven Community College
High School Diploma -
Havelock High School