DeRon Thomas
MARIETTA,GA,GA
Summary
Proven leader and efficient multitasker, excelled at B. Merrell’s by driving operational efficiency and fostering team collaboration. Demonstrated expertise in machine maintenance and standard operating procedures, significantly enhancing customer satisfaction and service quality. Skilled in developing strong working relationships, ensuring a positive and productive work environment.
Overview
28
28
years of professional experience
Work History
Food Line Runner
Harvest Table Restaurant
Augusta, GA
08.2023 - Current
- Delivered and maintained food to service line.
- Adherence to all safety protocols.
- Overall peroration of all baked goods.
Assistant Manager
B. Merrell’s
Tallahassee, FL
08.2003 - 08.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Sever
Ryan's Steakhouse
Tallahassee, FL
08.1996 - 08.2003
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Basic Studies
Wallace College
Dothan, ALBasic Studies -
Tallahassee Community College
Tallahassee, FLSkills
- Efficient multitasking
- Operational Efficiency
- Machine Maintenance
- Standard Operating Procedures
Timeline
Food Line Runner
Harvest Table Restaurant
08.2023 - Current
Assistant Manager
B. Merrell’s
08.2003 - 08.2005
Sever
Ryan's Steakhouse
08.1996 - 08.2003
Basic Studies
Wallace College
Basic Studies -
Tallahassee Community College