Angela Collins
Las Vegas
Summary
Skilled Massage Therapist with a proven track record at MGM Casino, enhancing client satisfaction through exceptional service and mastery in techniques like deep tissue and Swedish massage. Known for professionalism and ethics, successfully expanded clientele with specialized treatments. Achieved notable client retention by personalizing wellness programs and leveraging sales expertise.
Overview
9
9
years of professional experience
Work History
Massage Therapist
MGM Casino
09.2022 - Current
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Massage Therapist
Green Valley Spa
06.2018 - 09.2022
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Massage Therapist
Spa Mio M. Resort
07.2016 - 06.2018
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Education
No Degree - Massage Therapy
Neveda School For Massage Therapy
Las Vegas, NV05-2016
GED -
Wayne County Community College
Detroit, MI06-1993
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Sports massage
- Hot stone massage
- Reflexology techniques
- Massage therapy
- Aroma therapy
- Therapeutic touch
- Hydrotherapy techniques
- Reflexology
- Customer consultation
- Lymphatic drainage
- Wellness programs
- Sales expertise
Timeline
Massage Therapist
MGM Casino
09.2022 - Current
Massage Therapist
Green Valley Spa
06.2018 - 09.2022
Massage Therapist
Spa Mio M. Resort
07.2016 - 06.2018
No Degree - Massage Therapy
Neveda School For Massage Therapy
GED -
Wayne County Community College
Similar Profiles
Dyasia GadsdenDyasia Gadsden
Workforce Management Specialist at MGM CasinoWorkforce Management Specialist at MGM Casino
JUAN MAURICIO PECHERJUAN MAURICIO PECHER
HEAD BUTCHER /MEAT DEPARTMENT MANAGER at FOUNTAINEBLEAU / MGM CASINO RESORTSHEAD BUTCHER /MEAT DEPARTMENT MANAGER at FOUNTAINEBLEAU / MGM CASINO RESORTS
Jose A ContrerasJose A Contreras
Houseperson/utility at Fontainebleau Hotel CasinoHouseperson/utility at Fontainebleau Hotel Casino