ANGELA CREAMER
Maple Valley,WA
Summary
Dedicated nursing graduate with 8 years in direct patient care and 18 years in leadership and staff development. Experienced Medical Assistant-Certified and Limited X-Ray Operator with expertise in urgent care, pediatrics, and behavioral health. Proficient in therapeutic communication, crisis intervention, and interdisciplinary collaboration. Committed to trauma-informed care and enhancing community health initiatives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant-Certified / Ambassador on Duty
MULTICARE INDIGO URGENT CARE
01.2021 - Current
- Train and mentor newly hired clinical and administrative team members.
- Serve as team lead supporting daily clinic operations.
- Participate in Workplace Violence Prevention initiatives.
- Perform patient intake, rooming, scheduling, registration, and discharge.
- Perform venipuncture, specimen collection, laboratory testing, EKGs, and X-ray imaging.
- Provide patient education, discharge instructions, and care coordination.
- Collaborate with providers to deliver efficient, patient-centered care.
Medical Assistant / Preceptor
SWEDISH PEDIATRICS – MEADOW CREEK
01.2018 - 01.2021
- Served as preceptor for new staff members.
- Assisted with pediatric wellness and acute care visits.
- Performed hearing and vision screenings.
- Assisted with immunizations and breathing treatments.
- Performed COVID-19, Influenza, RSV, Strep, Hemoccult, PKU, and bilirubin testing.
- Educated patients and families regarding preventive care and treatment plans.
Production Manager
VALUE VILLAGE
01.2008 - 01.2018
- Led and supervised production teams to meet project deadlines and quality standards.
- Managed inventory and productivity goals to optimize operational performance and ensure resource availability.
- Conducted hiring and onboarding to build a skilled workforce and facilitated training programs to enhance employee capabilities.
- Developed strong leadership, communication, and conflict-resolution skills.
Education
Associate Degree - Nursing (ADN)
Bellevue College
Bellevue, WA09-2026
Medical Assistant Program -
Pima Medical Institute
Renton, WA01-2018
Skills
- EKG administration
- Venipuncture
- EKG acquisition
- Basic diagnostic imaging
- Behavioral health assessment
- Crisis intervention
- Trauma-informed care
- Therapeutic communication
- Patient education
- Patient advocacy
- Team collaboration
- Interdisciplinary collaboration
- Critical thinking
- Cultural competency
- Time management
- Compassionate
Certification
- Washington State Medical Assistant-Certified (MA-C)
- Limited X-Ray Operator License
- Therapeutic Communication Certificate
- ELNEC End-of-Life & Palliative Care Training
- Social Determinants of Health Certificate
- Homelessness & Barriers to Care Education
- Workplace Violence Prevention Training
- Emergency Preparedness Training
Clinical Focus Areas
- Therapeutic communication and crisis intervention
- Suicide risk assessment and de-escalation
- Medication administration and patient education
- IV therapy and patient assessment
- Maternal-newborn and NICU care
- Pediatric and family-centered care
- Public health and vulnerable populations
- Health promotion and disease prevention
Volunteer And Community Leadership
- Swedish COVID-19 Vaccination Clinics Volunteer, 2021
- Childhood Diabetes & Nutrition Conference Speaker, 2023, Presented on childhood diabetes awareness, nutrition, and disease prevention.
- Rebels AAU Basketball Team Mom, 01/01/24, Present, Coordinate communication, fundraising, travel logistics, and family engagement., Support youth development, mentorship, and community involvement.
Personal Information
Title: Nurse Residency Candidate
Nursing Clinical Experience
- Psychiatric/Mental Health Nursing, Fairfax Hospital, Kirkland, WA, Spring 2026
- Community & Public Health, Seattle Public Health Clinical Site, Seattle, WA, Spring 2026
- School Nursing, Northshore School District, Woodinville, WA, Spring 2026
- Maternal-Newborn & NICU, Swedish Medical Center Issaquah, Winter 2025–2026
- Pediatric Nursing, Seattle Children's Hospital, Summer 2025
- Medical-Surgical II, Valley Medical Center, Spring 2025
- Medical-Surgical I, Swedish Medical Center Issaquah, Winter 2024–2025
- Fundamentals/Long-Term Care, Aegis Living Avenir, Summer 2024
Senior Nursing Preceptorship
Valley Medical Center, Renton, WA, Perioperative Services (Pre-Op, Intraoperative, PACU), 07/01/26, 09/30/26, Completed intensive senior practicum in perioperative services., Performed preoperative assessments and surgical readiness evaluations., Utilized therapeutic communication to reduce anxiety and educate patients and families., Participated in postoperative recovery assessments including airway, pain, and discharge readiness., Collaborated with surgeons, anesthesia providers, nurses, and surgical technologists., Strengthened prioritization, patient safety, and critical-thinking skills in a high-acuity environment.
Timeline
Medical Assistant-Certified / Ambassador on Duty
MULTICARE INDIGO URGENT CARE
01.2021 - Current
Medical Assistant / Preceptor
SWEDISH PEDIATRICS – MEADOW CREEK
01.2018 - 01.2021
Production Manager
VALUE VILLAGE
01.2008 - 01.2018
Associate Degree - Nursing (ADN)
Bellevue College
Medical Assistant Program -
Pima Medical Institute