Maria Martinez
Summary
Compassionate Medical Assistant experienced in direct patient care and medical office management. Enhanced patient satisfaction and trust through effective communication and interpersonal skills while ensuring compliance with regulatory and practice standards. Managed patient care coordination, medical record management, and clinical procedures to support healthcare team objectives.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Certified Medical Assistant
Texas Health Physician Group
Dallas
04.2006 - Current
- Assisted clinicians with patient examinations and procedures.
- Coordinated patient appointments and optimized scheduling systems for improved patient flow.
- Prepared and maintained medical records for accurate documentation.
- Supported administrative staff by processing payments.
- Assisted with scheduling patient appointments and follow-up visits.
- Processed patient payments accurately using cash registers and computerized systems, ensuring financial accuracy.
- Ordered medical supplies from approved vendors, adhering to budget guidelines to maintain operational efficiency.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Assisted healthcare providers with patient examinations and routine procedures.
Education
High School Equivalency Certificate
Detroit, MICertificate - Medical Assistant
PCI Health Training Center
09.1993 - 06.1994
Skills
- Patient care
- Clinical support
- Medication administration
- Phlebotomy techniques
- Wound care
- Sample collection procedures
- Specimen collection and processing
- Injection administration
- Basic life support
- Sterilization techniques
- Infection control
- Medical documentation
- Clinical documentation
- Electronic health records
- Health information management
- Medical terminology
- Medical records oversight
- Compliance adherence
- HIPAA compliance
- HIPAA protocols
- Inventory management
- Supply management
- Customer relationship management
- Insurance authorizations
- Workflow organization
- Team collaboration
- Effective communication
- Verbal communication
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Multitasking and organization
- Telephone etiquette
- Conversant in Spanish
- CMA experience
- EKG administration
- EKG administration
- CMA experience
References
References available upon request.
Timeline
Certified Medical Assistant
Texas Health Physician Group
04.2006 - Current
Certificate - Medical Assistant
PCI Health Training Center
09.1993 - 06.1994
High School Equivalency Certificate