ANGELA CROSSLEY
Kansas City,Missouri
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths, and technical abilities. Quality-focused and efficiency-driven leader. Excellent communication and coordination skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Family Nurse Practitioner
Signify Health
02.2022 - Current
- Perform pre-scheduled history and physical evaluations on 6-8 Medicare Advantage and Medicaid members per day.
- Promote health maintenance and disease prevention through patient education and counseling on lifestyle modifications.
- Attain key case information and connect members to social and medical resources based on their individual needs.
- Coordinated referrals for specialty services and additional care.
Family Nurse Practitioner
A-Line Staffing
03.2021 - 03.2022
- Performed daily oversight of Covid-19 testing.
- Explained test results and discussed pertinent education.
- Attended meetings and training to stay current with best practices.
Family Nurse Practitioner
Kansas City Urology Care
12.2019 - 02.2021
- Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
- Prescribed appropriate and evidence-based pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to concerns.
- Managed acute and chronic illnesses, developing personalized treatment plans that addressed patient's unique needs.
Utilization Management Nurse Consultant
CVS Health/Aetna
06.2013 - 12.2019
- Executed evidence-based decision making through research and application of current industry guidelines for utilization management.
- Ensured compliance with regulatory requirements through consistent adherence to established policies and procedures for utilization management nursing practice.
- Minimized readmissions by providing comprehensive discharge planning and coordinating post-acute care services for high-risk patients.
- Mentored junior team members, sharing best practices in utilization management nursing practice to facilitate professional growth and optimize overall team performance.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
Case Manager/Utilization Management Nurse
St Luke’s Hospital of Kansas City
03.2011 - 06.2013
- Conducted thorough assessments of patient's situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Education
Master of Science, Nursing -
St Luke’s College of Health Sciences
Kansas City, Missouri05.2019
Bachelor of Science, Nursing -
The University of Missouri
Columbia, Missouri12.2001
Skills
- Physical Assessments
- Patient Education
- Preventive Healthcare
- Electronic Medical Records
- Care Coordination and discharge planning
- Cultural Competence
- Six Sigma White Belt
- Team Leadership
- Adaptability
Certification
Missouri Registered Nurse
Missouri Family Nurse Practitioner
Kansas Registered Nurse
Kansas Family Nurse Practitioner
References
References available upon request.
Timeline
Family Nurse Practitioner
Signify Health
02.2022 - Current
Family Nurse Practitioner
A-Line Staffing
03.2021 - 03.2022
Family Nurse Practitioner
Kansas City Urology Care
12.2019 - 02.2021
Utilization Management Nurse Consultant
CVS Health/Aetna
06.2013 - 12.2019
Case Manager/Utilization Management Nurse
St Luke’s Hospital of Kansas City
03.2011 - 06.2013
Master of Science, Nursing -
St Luke’s College of Health Sciences
Bachelor of Science, Nursing -
The University of Missouri