Tiffany English

Launched and managed an IV therapy business specializing in vitamin injections and infusions. Collaborated with physician under MSO agreement to ensure compliance and quality of care. Expanded service offerings to include telehealth and weight loss programs following FNP certification in 2024.

• Directed nursing operations, ensuring compliance with regulatory standards and best practices.
• Developed and implemented evidence-based clinical protocols to improve patient care outcomes.
• Oversaw nursing staff performance, providing mentorship and fostering professional development.
• Collaborated with interdisciplinary teams to enhance care coordination and efficiency across departments.
• Analyzed patient data to identify trends, driving quality improvement initiatives in nursing services.
• Led strategic planning sessions to align nursing services with organizational goals and patient needs.
• Evaluated staffing needs, implementing recruitment strategies to maintain optimal nurse-to-patient ratios.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Performed rounds to observe care and interview staff, residents, and families.
• Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
• Worked closely administration to develop and implement best practices to improve patient outcomes.
• Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
• Facilitated continuing education and training programs to drive staff competency and professional development.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
• Promoted a culture of safety by enforcing compliance with infection control policies and procedures.