Detail-oriented Public Health Investigator Compliance Specialist with 23 years of experience in public health regulations and compliance enforcement. Expertise in conducting thorough investigations and ensuring adherence to health laws. Proven track record of collaborating with stakeholders to enhance community health outcomes and promote public health safety.
Overview
27
27
years of professional experience
Work History
Compliance Investigator
State of Delaware, Delaware Health and Social Services
Dover, Delaware
03.2003 - 05.2025
Creates a collaborative multi-disciplinary environment which helps to solve problems and identifies prevention and early intervention strategies for client success.
Serve as a leader
Implement CDC requirements & regulations
Create partnerships with clients and community
Implementing public health safety and emergency protocols
Collect and analyze client data
Perform other duties as assigned
Collaborated with cross-functional teams to develop and implement effective compliance strategies.
Enhanced compliance processes by conducting thorough investigations and identifying areas for improvement.
Participated in ongoing professional development opportunities focused on building expertise in relevant compliance domains.
Analyzed data trends related to compliance incidents, delivering targeted recommendations for process improvements based on findings.
Reviewed, documented, and investigated allegations of suspected wrongdoing.
Reduced risk exposure by consistently monitoring industry regulations and ensuring company adherence to guidelines.
Worked with designated third-party vendors to input information and verify regulatory compliance.
Marketing Data Analyst
First Credit Card Services
Wilmington , DE
12.1997 - 03.2003
• Handle all client issues
• Process invoices for credit bureau
• Provide referral and consultation services
• Counsel client to resolve invoice issues
• Create purchase orders
• Perform detailed problem/discrepancy research
Collaborated with cross-functional teams to design, implement, and analyze A/B tests for marketing initiatives.
Applied machine learning algorithms to large datasets for deeper understanding of consumer preferences, leading to more targeted messaging strategies.
Reduced costs associated with ineffective advertising channels by continually monitoring and adjusting ad spend allocations based on performance data.
Identified opportunities for growth within existing markets by spotting trends in competitor activities and industry benchmarks.
Education
Automated Accounting Certification -
Delaware Technical Community College
DE
05.1997
Diploma -
Caesar Rodney High School
Camden Wyoming, DE
06.1984
Skills
Effective communication
Accounting automation systems
Interpersonal skills
Analytical problem solving
Customer service and support
Crisis management strategies
Solution-oriented thinking
Relationship development
Performance evaluation techniques
Confidence enhancement methods
Team collaboration strategies
Life skills training
Oracle database proficiency
Lotus 1-2-3 knowledge
Accomplishments
Successfully caring out the responsibilities in accordance with the organization's policies and procedures. Responsibilities monitoring client caseloads, engaging in professional development opportunities.
Effectively processed invoices for First USA Bank recuperating thousands of dollars
Successfully respond in a timely manner to clients, vendors, direct buyers, and company regarding voice related issues.
Employment History
Delaware Health and Social Services, Thomas Collins Building, Dover, De 19901, 302-744-1072,
Timeline
Compliance Investigator
State of Delaware, Delaware Health and Social Services