Angela Cryer

•Built personable, positive, credible, lasting customer relationships based on trust. A consistent top performer in my division.

•Developed individual business growth plans for over 76 accounts, building a pipeline of selling opportunities that drove incremental sales above base business, increased SGWS business by 25%, analyzed data and insights to increase sales and reach objectives in CRM(PROOF), created daily pre-plan account visits with an agenda service purpose and selling opportunities documented in CRM(PROOF). Created proposals placed

orders via Salesforce, adapting unique selling approaches based on each customer's buying style and needs.

•Received numerous product certifications maintained deep knowledge of SGWS products presented via tastings and presentations positioned products in each account performed shelf and cold box resets optimizing up-to-date merchandising material created supplier award-winning displays maintained displays and cold box and shelf product placement

•Achieved internal SGWS and supplier objectives as prioritized by management.

•Participated in sales meetings, on-site training, and supplier events as required

• •Resolved customer's conflicts and issues

• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials
• Tag, arrange and display merchandise to promote sales
• Price all vendor discontinued items while maintaining a store profit
• Set up advertising signs & promotional advertising
• Design & display featured furniture, mattresses, appliances & home decor on showroom to attract customers and promote sales
• Special order customizable items calculate margin & mark up pricing to maintain reasonable profit
• Arrange delivery, insurance & financing options for purchase
• Maintain open communication with client after closing the sale
• Inventory stock and requisition new stock
• Staying abreast of latest design trends
• Maintaining awareness of competitors product & pricing
• Greet customers in store, phone and on CRM platform to ascertain what each customer wants or needs
• Provide exceptional knowledge of merchandise in a timely manner
• Participated as an active leader in the community to promote facilities sales and marketing programs
• Worked closely with hospital, hospice administration to achieve occupancy goals

• Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education
• Plan discharge from care facility to home or other care facility
• Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan
• Oversee Medicaid- and Medicare-related paperwork and record keeping

• Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips