Angela Daniel
Sterling Heights
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
Work History
Barista
Starbuck Coffee
09.2022 - Current
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
Radiologic Technology
Oakland University
Rochester, MI06-2027
Skills
- Latte art
- Espresso machine operation
- Soft selling
- Display case merchandising
- Opening and closing duties
- Cash register operation
- Active listener
- Excellent memory
- FLUENT IN Aramaic, Arabic, and English
- Attention to detail
Accomplishments
Won Partner of the Quarter in starbucks. Was on the Dean's and Presidents list.
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Barista
Starbuck Coffee
09.2022 - Current
Radiologic Technology
Oakland University