Adelyn Johnson
Steubenville Popcorn Company
Columbus,OH
2
years of professional experience
Detail-oriented professional skilled in customer service and team collaboration. Experience managing inventory and training new staff, ensuring compliance with health standards and optimizing workflow for peak performance.
Work History
Barista
6 Months- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Collaborated with team members to enhance workflow and improve service speed during peak hours.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Managed inventory levels, restocking supplies to optimize operational efficiency.
- Handled cash transactions accurately, balancing registers at the end of shifts.
- Implemented suggestions for menu improvements based on customer feedback and preferences.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, a positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled the line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Popcorn Assistant
8 Months- Coordinated with production team to streamline workflow and enhance efficiency.
- Assisted in managing inventory levels to ensure timely product availability.
- Supported customer service initiatives by addressing inquiries and processing orders.
- Organized promotional materials for events, boosting brand visibility and engagement.
- Conducted quality checks on products to maintain high standards of excellence.
- Collaborated with team members on special projects, enhancing overall productivity.
- Maintained cleanliness and organization of work areas, ensuring compliance with safety standards.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Sales Associate
1 Year- Assisted customers in selecting footwear, ensuring positive shopping experiences.
- Maintained knowledge of current promotions and product offerings to provide accurate information.
- Operated point-of-sale system efficiently to process transactions and manage cash register.
- Organized merchandise displays to enhance visual appeal and attract customer interest.
- Collaborated with team members to meet sales goals and improve store performance.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Arta
Bachelor of Science - Psychology
Bachelor of Arts - English
High School Diploma
Skills
Espresso machine operation
Positive demeanor
Espresso preparation
Custom drink preparation
Latte art
Cash handling
Cash register operation
Workstation organization
Safe food handling
Quality control
Menu memorization
Inventory management
Opening duties
Performance enhancement
Training new hires
Time management
Attention to detail
Product knowledge
Excellent math skills
Team leadership
Coffee equipment
Customer service excellence
Friendly and outgoing
Creative adaptability
Active listener
Conflict mediation
Cleanliness
Espresso preparation
Latte art
Excellent math skills
Customer relations
Timeline
Barista
Leonardo's Coffeefouse
01.2026 - CurrentRead More
Popcorn Assistant
Steubenville Popcorn Company
11.2025 - CurrentRead More
Sales Associate
Shoe Dept. Encore
08.2024 - 08.2025Read More
The Ohio State University
Bachelor of Science from Psychology
Read More
Belmont Technical College
Associate of Arts from Arta
Read More
The Ohio State University
Bachelor of Arts from English
Read More
Steubenville High School
High School Diploma
Read More