ANGELA DAVILMAR
Lauderdale Lakes,FL
Summary
Results-driven Healthcare Administrative Professional with 10+ years of experience supporting hospitals, clinics, and corporate healthcare operations. Skilled in patient coordination, medical office management, compliance, insurance processes, and administrative leadership. Known for improving workflow efficiency, ensuring regulatory compliance, and delivering high-quality patient and provider support. Seeking senior-level opportunities in healthcare administration with compensation aligned to six-figure career growth potential.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Office Coordinator Assistant
CMI-Central Magnetic Imaging
Margate, FL
02.2025 - 05.2026
- Managed daily administrative operations in a fast-paced imaging center environment
- Verified patient insurance eligibility and supported scheduling and intake processes
- Processed MRI reports through RAD/RIS systems and physician portals
- Managed high-volume referrals, patient records, faxing, scanning, and documentation
- Coordinated transportation services for MVA/PIP and LOP patients
- Handled high-volume patient interactions and email communication with professionalism and accuracy
- Supported front office operations including patient registration, phone coordination, and office opening/closing procedures
- Trained and on boarded new employees on administrative procedures, patient coordination, office workflows, and healthcare compliance standards
Patient Service Specialist (Contract)
Cleveland Clinic
01.2024 - 01.2025
- Corresponded patient appointments for labs, X-rays, MRI, CT scans, radiology, and ultrasounds using Epic software
- Directed patients to appropriate facilities and assisted with family visitation coordination
- Verified and uploaded patient identification and insurance documentation into EMR systems
- Maintained accurate medical records in compliance with HIPAA regulations
Administrative Assistant / AP Vendor Support
Ike’s Carter Pool Companies (Temp Agency) Contract
03.2023 - 12.2023
- Processed and matched high-volume invoices with purchase orders using QuickBooks
- Posted payments, reconciled financial records, and maintained accurate documentation
- Coordinated schedules, updated client records, and supported daily administrative operations
Customer Service Associate
Urban League of Broward County (Temp Agency)
11.2020 - 02.2023
- Managed front office operations, incoming calls, and client support services
- Coordinated incoming and outgoing mail and maintained administrative reports
Administrative Clerk
Broward County Supervisor of Elections (Vaco Agency)
09.2020 - 11.2020
- Managed voter registration documentation and signature verification processes
- Maintained data accuracy within the Voter Focus-FVRS system
Financial Advocate
IVFMD – South Florida Institute for Reproductive Medicine
09.2015 - 02.2020
- Analyzed and communicated patients’ financial responsibilities and insurance coverage
- Presented treatment packages and financial options to support informed patient decisions
- Managed patient documentation, payment coordination, and follow-up appointments
Education
Bachelor of Arts - Business Administration – Health Services Administration
Strayer University
Fort Lauderdale, FLDiploma - Medical Administrative Assistant Technology (Billing & Coding Focus)
ATI Career Training Center
Skills
Healthcare Administration & Office Operations
Patient Scheduling & Care Coordination
Medical Records & Documentation Management
Insurance Verification & Billing Support
HIPAA Compliance & Patient Privacy Standards
OSHA Safety Compliance
Electronic Health Records (EHR) Systems
Customer Service & Patient Relations
Front Office & Back Office Support
Workflow Optimization & Efficiency Improvement
Epic EMR Software
Administrative Leadership & Staff Training
Certification
- Mechanical Ventilation for COVID-19
- HIPAA Certification – Healthcare Privacy & Compliance
- OSHA Certification – Workplace Safety Standards
- Florida Security Licenses (D & G)
- Medical Administrative Assistant Certification (Billing & Coding Focus)
Languages
English
Creole
French
PROFESSIONAL STRENGTHS
- Strong understanding of healthcare compliance and patient confidentiality
- Ability to manage high-volume administrative environments
- Excellent communication with patients, providers, and insurance representatives
- Detail-oriented with strong organizational and multitasking skills
- Proven ability to train and support administrative staff and improve workflow efficiency
Timeline
Office Coordinator Assistant
CMI-Central Magnetic Imaging
02.2025 - 05.2026
Patient Service Specialist (Contract)
Cleveland Clinic
01.2024 - 01.2025
Administrative Assistant / AP Vendor Support
Ike’s Carter Pool Companies (Temp Agency) Contract
03.2023 - 12.2023
Customer Service Associate
Urban League of Broward County (Temp Agency)
11.2020 - 02.2023
Administrative Clerk
Broward County Supervisor of Elections (Vaco Agency)
09.2020 - 11.2020
Financial Advocate
IVFMD – South Florida Institute for Reproductive Medicine
09.2015 - 02.2020
Diploma - Medical Administrative Assistant Technology (Billing & Coding Focus)
ATI Career Training Center
Bachelor of Arts - Business Administration – Health Services Administration
Strayer University