Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Angela Davis

Victoria,Tx

Summary

Outgoing individual with well-honed organizational skills.

Enthusiastic and team-driven with 10 years of experience working in busy fast paced environments.

Ability to handle multiple projects simultaneously with a high degree of accuracy, and with a positive attitude.

Willingness to take on added responsibilities.

Productive working independently and using appropriate judgment.

Hardworking, with more than 4 years in package handling.

Overview

10
years of professional experience
1
Certification

Work History

FedEx

Sr Administrator
10.2023 - Current

Job overview

  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
  • Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
  • Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
  • Responded to, researched and resolved issues from internal staff, external departments and customers.
  • Delegated tasks, monitored compliance and implemented performance improvement plans.
  • Created detailed reports on departmental performance metrics that provided valuable insights into areas requiring improvement or further investment.
  • Provided exceptional customer service as the first point of contact for clients, resolving issues promptly and maintaining strong relationships with key stakeholders.
  • Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.

FedEx Ground

Package Handler/Switcher
07.2021 - 10.2023

Job overview

  • Promoted from package handler to switcher within 4 months.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

EarthWorks Nursery

Manager
02.2015 - 07.2021

Job overview

  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.

Education

Davis Academy
Victoria, TX

08.2013

University Overview

Skills

  • Adept at being flexible with learning new skills and implementing them into the daily activities of the job
  • Able to communicate effectively and clearly on the phone
  • Excellent at accomplishing tasks in a timely manner, as well as setting goals for myself to complete
  • Customer Experience
  • Critical Thinking
  • Truck Loading and Unloading
  • Teamwork and Collaboration
  • Helping Drivers
  • Task Delegation
  • General Housekeeping
  • Tractor Operation
  • Effective Prioritization
  • Physical Strength and Stamina

Certification

CDL class A

Endorsements:

Hazmat

Tankers

Doubles and triples.

Cosmetology license.

References

  • Laurie Garrettson, EarthWorks Nursery, 361-573-3836
  • Yolanda Silva, FedEx Ground, 361-571-2467
  • Trish Hastings, Christ Kitchen, 361-935-4500
  • Kim Teague, Faith Family Church, 361-648-8760
  • Matthew Luck, FedEx Ground, 361-541-3070
  • Shialo Garcia, Fedex Ground, 361-412-8768

Timeline

Sr Administrator
FedEx
10.2023 - Current
Package Handler/Switcher
FedEx Ground
07.2021 - 10.2023
Manager
EarthWorks Nursery
02.2015 - 07.2021
Davis Academy
Angela Davis