ANGELA DAWSON
SANTA FE,NM
Summary
Seasoned Human Resources Leader with a history of fostering positive work environments and with extensive experience leading all HR functional areas.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager, Human Resources
New Mexico Gas Company
Albuquerque, New Mexico
07.2017 - Current
- Experience managing all human resource operational activities within the organization; supervise a team of 4-6
- Lead various scorecard and ERP projects
- Collaborate with TECO and external vendors to manage day-to-day requirements of employee benefits programs.
- Develop and enforce employee policies and procedures
- Maintain and assess organizational performance metrics to identify areas of improvement in Talent Acquisition.
- Provide guidance to managers on employee matters
- Ensure compliance with all applicable labor laws and regulations.
- Identify and take action on opportunities to improve HR processes
- Investigate workplace issues with professionalism and sensitivity; detail incidents in writing and present facts to senior executives.
- Participate in ESRC's and handle terminations
- Handle sensitive employee and company information with the highest level of confidentiality and discretion
- Handle employee discipline and termination to address policy infractions.
HUMAN RESOURCES BUREAU CHIEF
State of New Mexico-GSD Department
Santa Fe, NM
09.2014 - 07.2017
- Led a complex human resources organization with a team of four HR professionals
- Facilitated and counseled the department's leadership in accomplishing their human resources objectives, including reorganizations, reclassifications, promotions, demotions, hiring, firing, disciplinary actions, policy and other personnel related actions
- Ensured all internal compensation decisions were justifiable and fair, verified operating budgets can support recommended courses of action, and explained to leaders the pros/cons of all personnel actions
- Developed and maintained an understanding of agency policies and monitored compliance
- Maintained the data integrity of the SHARE system by developing and monitoring internal practices and conducting routine audits
- Conducted on-site investigations of alleged policy or state/federal violations, interviewed potential witnesses, testified in civil and criminal cases, coordinated investigations with other state agency human resources departments and when applicable, with city and state police
- Prepared and/or reviewed/approved disciplinary actions, grievance responses, and other correspondence
- Served as the Drug Free Workplace Coordinator, prepared and managed the human resources bureau budget, and was responsible for the development of HR's strategic plan.
ASSISTANT DIRECTOR HUMAN RESOURCES
Santa Fe Public Schools
Santa Fe, NM
03.2001 - 09.2014
- Supervised the day-to-day operations of all functional areas in the Human Resources Department ensuring comprehensive, effective and efficient services. Supervised a team of 8-10.
- Represented the HR Department in the District's budget development, administration and long-range financial planning
- Led the Recruiting Department in the development of processes and procedures to identify and create new sourcing opportunities and partnerships, developed interview teams and processes, created staffing timelines, and ensured vacancies were accurately tracked and positions were filled timely in compliance with applicable state and federal laws
- Managed on-boarding for new staff members, including mandatory state trainings, FBI fingerprint background checks, personnel file requirements, mentorship, etc
- Designed and continually improved upon the salary setting process ensuring thorough records were created and maintained for audit purposes
- Oversaw all data entry for HR and payroll purposes
- Conducted regular audits of HRIS employee data ensuring high levels of integrity was maintained
- Advised top management and all levels of supervision on problem resolution, policy and procedures, state regulations, and Collective Bargaining Agreements
- Handled day-to-day employee relations matters and assisted in union negotiations
- Administered all aspects of contract administration in compliance with state requirements
- Developed and annually refined the end of year contract renewal
- Scheduled, reviewed and recommended approval of requests to non-renew or discharge employees to senior management and prepared all requests for statement of reasons.
- Prepared all documentation and participated in discharge/termination proceedings at the District level as well as participated in disciplinary proceedings for licensed staff at the New Mexico Public Education Department
- I coordinated and/or conducted employee investigations when allegations were made
- When I was not conducting a specific investigation, I oversaw the investigation process ensuring investigations occurred timely, case files were maintained to high standards and ensured applicable state agencies were notified (i.e., law enforcement agencies and the New Mexico Public Education Department)
- When necessary, I coordinated investigations with the Rape Crisis Center, New Mexico Public Education Department and the FBI depending on the type of allegation made against employees
- Managed the District's state reporting requirements relative to the Human Resources function including STARS, EPSS, T&E funding, etc
- Complied with specific school-based HR requirements in the area of state and/or federal law such as Highly Qualified Teacher requirements, Education Paraprofessional Highly Qualified requirements, licensure requirements, grant requirements, etc
- Key projects: conversion from the CIMS/AS400 payroll system to the Visions payroll system, transitioning the District from the TSSI Automated Substitute System to the AESOP Substitute System, transitioning from the Winocular Applicant Tracking System to the Applitrack Applicant Tracking system, and converting District employee personnel files to the Ricoh electronic management records system
- Led the transition of the District's Substitute Teacher Program to an outside vendor and later transitioned the program back in house
- Served as one of the District's lead personnel in the state's conversion to the New Mexico 3-tier licensure system and HOUSSE evaluation system for Teachers
- Successfully led the District to 100% compliance with the federal No Child Left Behind requirements and continued to maintain this level of compliance during my tenure
- Created and managed the District's internal process for Dossier submissions for ancillary staff (e.g., nurses, counselors, diagnosticians) and worked with other district administrators in managing grant money/requirements including but not limited to 21st Century grant, Gear Up grant, and private donations
- At the request of the Superintendent, I served on numerous committees including Mentorship, Panasonic Foundation, Crisis Response, Collective Bargaining, Substitute Teacher Advisory Committee, etc
- Served as an HR mentor for other districts looking to improve/develop HR programs and their compliance with school related law/reports
Education
MASTER OF ARTS IN EDUCATION - Professional Counselor Track – LPC and Pre-K-12 Counselor
New Mexico Highlands University
Las Vegas, NMBACHELOR OF ARTS - Psychology
New Mexico Highlands University
Last Vegas, NMReferences
References are available on request.
Certification
SHRM-CP, PHR, CCMP-Prosci, Pre-K-12 School Counselor License
Affiliations
- VP Communications, Northern New Mexico Human Resources Association - 2 terms
Timeline
Manager, Human Resources
New Mexico Gas Company
07.2017 - Current
HUMAN RESOURCES BUREAU CHIEF
State of New Mexico-GSD Department
09.2014 - 07.2017
ASSISTANT DIRECTOR HUMAN RESOURCES
Santa Fe Public Schools
03.2001 - 09.2014
MASTER OF ARTS IN EDUCATION - Professional Counselor Track – LPC and Pre-K-12 Counselor
New Mexico Highlands University
BACHELOR OF ARTS - Psychology
New Mexico Highlands University