Angela D'Emo
Orlando,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Particpated in lots of community service in Elementary Schools while in Student Government Association in highschool. Assisted students with disabilties in Pitt Crew Program for 3 years.
Overview
3
3
years of professional experience
Work History
Food Runner
Marketplace at Avalon Park
Orlando, FL
08.2021 - Current
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Responded quickly to customer concerns and escalated major issues to management.
Education
High School Diploma -
University of Central Florida
Orlando, FL05-2027
Skills
- Training and mentoring
- Bussing Tables
- Issue Escalation
- Performance Improvement
- Teamwork and Collaboration
- Issue Resolution
- Cleaning and sanitizing
- Closing duties
- Time Management
- Customer Service
- Quick Learner
- Effective Multitasking
- Serving staff support
- Flexible Schedule
- Strong Work Ethic
- Table Bussing
- Communication
Affiliations
- Student Government Association for four years
- Pitt Crew Program for three years
Timeline
Food Runner
Marketplace at Avalon Park
08.2021 - Current
High School Diploma -
University of Central Florida
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