Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Dennis

New Castle

Summary

Compassionate and resource‑driven individual aiming to contribute to an organization where I can utilize my strengths in student care coordination, student and patient support, and connecting individuals with community services to promote stability and long‑term success.

Overview

11
11
years of professional experience

Work History

Psychiatric Case Manager

Human Resources Center
New Castle Pa
12.2024 - Current
Psychiatric Case Manager

Treatment plan completion — Complete and update patient treatment plans by gathering clinical information, coordinating with providers, and ensuring documentation meets facility and payer requirements.

Doctor schedule review — Review and monitor psychiatrists’ and clinicians’ schedules within the mental health facility to support smooth workflow and timely patient care.

Authorization processing — Obtain and track authorizations for Mobile Med services and Carelon, ensuring approvals are secured promptly to prevent service delays.

ISS Teacher

George Washington Intermediate School
New Castle, PA
09.2022 - 12.2024
Experience — ISS Teacher (In‑School Success Teacher) In‑School Success program Created and implemented the In‑School Success model, reframing ISS as a supportive, skills‑building environment rather than a punitive space.

Small‑group facilitation — Led small‑group sessions with students focused on problem‑solving, conflict resolution, and developing appropriate communication skills.

Student behavior support — Guided students in identifying behavior patterns, setting goals, and practicing strategies to improve academic and social outcomes.

Clothing pantry assistance — Helped students access the school clothing pantry, ensuring they had essential items to support comfort, confidence, and school engagement.

Community resource coordination — Connected students and families with local community services, providing support for basic needs and helping remove barriers to school success.

Positive school culture

Paraprofessional

New Castle High School
New Castle, PA
08.2015 - 08.2022
  • Assisted teachers in implementing individualized education plans for students with diverse learning needs.
  • Facilitated classroom activities to enhance student engagement and participation.
  • Supported students in developing academic skills through targeted interventions and resources.
  • Collaborated with instructional staff to modify lesson plans for varied learning styles.

Education

Master of Science - Master of Science in Mental Health Counseling

Grand Canyon University
Phoenix, AZ
10-2029

Bachelor of Science - Bachelors of Science in Psychology

Grand Canyon University
Phoenix, AZ
10-2024

Skills

  • Psychiatric Case Management — Supporting patient needs, coordinating services, and maintaining accurate clinical documentation
  • Treatment Planning — Completing, updating, and monitoring individualized treatment plans in collaboration with providers
  • Authorization Coordination — Securing and tracking Mobile Med and Carelon authorizations to ensure timely service delivery
  • Schedule Review & Workflow Support — Reviewing provider schedules to support efficient clinical operations
  • Small‑Group Facilitation — Leading structured sessions focused on communication, problem‑solving, and behavior support
  • Student Support & Behavior Guidance — Coaching students on communication, conflict resolution, and personal accountability
  • Program Development — Creator of the “In‑School Success” model, reframing ISS into a supportive growth‑focused program
  • Resource & Community Navigation — Connecting individuals with clothing pantries, community services, and essential supports
  • Communication Skills — Strong interpersonal communication with patients, students, families, and interdisciplinary teams
  • Documentation & Compliance — Maintaining accurate records aligned with facility, educational, and payer requirements

Timeline

Psychiatric Case Manager

Human Resources Center
12.2024 - Current

ISS Teacher

George Washington Intermediate School
09.2022 - 12.2024

Paraprofessional

New Castle High School
08.2015 - 08.2022

Master of Science - Master of Science in Mental Health Counseling

Grand Canyon University

Bachelor of Science - Bachelors of Science in Psychology

Grand Canyon University