Angela DiMatteo
Summary
Self-motivated and dependable while achieving high performance with minimal supervision.
Overview
36
36
years of professional experience
Work History
Library Page
Cuyahoga County Public Library
North Royalton, OH
04.2019 - Current
- Used library and scholarly databases to locate reliable resources.
- Promoted library's vast services to visitors through active communication.
- Answered patrons' questions and assisted in finding materials requested.
- Returned books to circulation by placing on proper shelves.
- Checked circulation desk on my shift basis to keep appropriate numbers of books and periodicals available to patrons.
- Developed strong understanding of cataloging books and other materials through various methods.
Donation Specialist
City Mission of Cleveland
Cleveland, OH
09.2018 - 03.2019
- Managed donor database and maintained accurate records of all donations.
- Handled incoming calls from donors and answered inquiries about donation procedures.
- Prepared weekly reports summarizing total income received from donations.
- Compiled data from various sources to generate monthly financial statements on donation activity.
- Provided administrative support by preparing documents, filing paperwork, and managing databases.
- Maintained contact lists of current donors and prospective supporters using a customer relationship management system.
- Responded promptly to emails from potential donors regarding their questions or concerns about donating.
Peer Support Specialist
Recovery Resources
Cleveland, OH
01.2014 - 09.2018
- Ensured that all information related to individuals was kept strictly confidential and private.
- Shared details regarding recovery and wellness principles, which were critical in helping others who were struggling stay focused on their own recovery.
- Explained program offerings and requirements to clients and answered related questions.
- Addressed questions and concerns from the general public.
- Referred clients to partner agencies for additional services.
- Collaborated with team members to identify and accomplish agency objectives.
Graphic Compositor
AT&T Advertising Solutions
Troy, MI
05.1988 - 01.2000
- Created and modified artwork, including logo design, page layout and typography, for print and web media.
- Used Adobe Creative Suite to create designs that met client specifications.
- Developed creative concepts based on client briefs and feedback from colleagues.
- Collaborated with other designers to ensure a consistent look and feel across all projects.
- Edited images using Photoshop to improve quality or adjust color balance.
- Maintained accurate records of all work completed for clients.
- Checked proofs for accuracy before submitting them to clients for approval.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Created production-ready files from approved design comps according to established standards.
- Reviewed final output prior to release ensuring accuracy of colors, fonts, images and overall design integrity.
- Verified accuracy of text placement within designs prior to outputting files for printing.
- Viewed results to check for uniformed aesthetic, color balance and quality of sequences.
Education
Bachelor of Arts - Art
Kent State University
1987
Psychology
Walsh University
Canton, OH01-1984
High School Diploma -
Holy Name High School
1982
Skills
- Results-oriented
- Time management skills
- Quick learner
- Training and development
- Positive learning process
- Processes and procedures
- Telephone etiquette
- Effective project completion
- Library of Congress classification system
- Dewey Decimal classification system
- Customer relationship management
- Material Shelving
- Sorting and processing donations
- Computer Assistance
- Library Services
- Display Creation
- Community Outreach
- Library Instruction
Affiliations
Member, Alumni Association
Timeline
Library Page
Cuyahoga County Public Library
04.2019 - Current
Donation Specialist
City Mission of Cleveland
09.2018 - 03.2019
Peer Support Specialist
Recovery Resources
01.2014 - 09.2018
Graphic Compositor
AT&T Advertising Solutions
05.1988 - 01.2000
Bachelor of Arts - Art
Kent State University
Psychology
Walsh University
High School Diploma -
Holy Name High School
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