Angela Dorsey
Richmond,VA
Summary
Experienced Juvenile Correctional Specialist proficient in crisis intervention and behavior management. Committed to ensuring safety and fostering positive relationships among youth in correctional settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Juvenile Correctional Specialist
Department of Juvenile Justice : Bon Air JCC
Richmond, VA
01.2025 - Current
- Supervised daily activities of youth in a juvenile correctional setting.
- Collaborated with multidisciplinary teams to ensure effective service delivery.
- Documented daily activities, incidents, and behavioral reports to ensure compliance and support rehabilitation efforts.
- Adhered to all applicable laws, regulations, policies and procedures governing the operation of a correctional facility.
- Prepared reports summarizing incidents that occurred during shift hours.
- Implemented safety protocols to maintain a secure environment.
- Applied de-escalation response tools and physical restraint during problematic situations.
- Participated in training sessions related to departmental operations and protocol.
- Trained staff on crisis intervention techniques and safety protocols.
- Facilitated family engagement in support programs to strengthen rehabilitation outcomes.
- Monitored inmate behavior to ensure compliance with institutional rules and regulations.
- Enforced resident behavior management protocols and documented infractions through incident reports to uphold facility standards.
Resident Specialist II
Department of Juvenile Justice: Bon Air JCC
Richmond, VA
02.2015 - 01.2025
- Trained new staff on resident services protocols, enhancing team capability in resident engagement.
- Supervised daily activities of resident staff members.
- Assisted in crisis intervention strategies to de-escalate tense situations.
- Addressed resident inquiries and concerns, providing timely assistance and support.
- Maintained accurate records of resident interactions and service requests in the database.
- Implemented facility policies and procedures consistently across all shifts.
- Supervised daily activities of youth in correctional center environment.
- Fostered positive relationships with inmates through constructive interactions, ensuring fair rule enforcement.
- Collaborated with multidisciplinary teams to effectively address individual cases for better resident outcomes.
Juvenile Correctional Officer
Department of Juvenile Justice: Bon Air JCC
Richmond, VA
07.2006 - 01.2015
- Oversaw daily supervision of juveniles in a secure correctional environment.
- Supervised daily activities of juveniles in a secure facility.
- Managed conflict resolution among juveniles, ensuring a safe environment.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Documented incidents and maintained accurate records of juvenile behavior.
- Implemented behavior management techniques, fostering positive conduct in juveniles.
- Encouraged positive behavior changes among juveniles through incentive programs for good performance.
- Organized weekly meetings with staff members to discuss any concerns or issues that had arisen during the week regarding inmate behavior or facility operations.
- Participated in regular training sessions related to policy changes or new procedures.
Education
High School Diploma -
Henrico High School
Richmond, VA06-1994
Skills
- Crisis intervention
- Behavior management
- Safety enforcement
- Documentation accuracy
- Staff training
- Conflict resolution
- Team collaboration
- Effective communication
Certification
CPR/ First Aid
Timeline
Juvenile Correctional Specialist
Department of Juvenile Justice : Bon Air JCC
01.2025 - Current
Resident Specialist II
Department of Juvenile Justice: Bon Air JCC
02.2015 - 01.2025
Juvenile Correctional Officer
Department of Juvenile Justice: Bon Air JCC
07.2006 - 01.2015
High School Diploma -
Henrico High School